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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,548 reviews
  • Rated 5 out of 5 stars

    Great Camara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 5 iPhones before I switched to an Android . This phone tops every iPhone out there .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome however you will want some form of protection on this beautiful device.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Lunarklypse, this is such a wonderful tip for other customers! Thank you for being a valuable part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Settling for something less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones great would been better if best buy had a 512gb in stock so I had to settle for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Very pleased. Bought an otterbox phone case for protection as the phone was big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone in the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung keep on impressing their customers with innovative design. Best phone I ever had till today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he loves it. Thanks best buy for the awesome deal you offered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iris sign-in doesn't work well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the phone except the iris recognition. My previous phone used facial recognition and it worked beautifully! the iris recognition takes a long time to register, and even at that it only works about half the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the note!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously the best phone I have ever had!! Definitely worth the little extra from the galaxy s9!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless ui with no lag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a slick looking phone and has to be the best galaxy they have came out it since the s5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable for a larger phone. Easy to get started. Best Buy group was great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone got buy one get one free and also got free tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas present ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this phone. Very user friendly. We are an Apple family but this phone stands out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and an amazing phone love the things you can do with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone Samsung have ever came out with ever. I will highly recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Apple to Samsung and I have been impressed with the performance of the Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone with good and fast service from best buy and great complimentary gift from samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with its performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Samsung cell phone I have owned and I am happy with its performance to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the galaxy note it is the best phone I have ever had and love all the stuff it come with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson- had a little transition to an android phone but otherwise he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice smart phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on the ATT next plan. Price was right and the technology is superior

    I would recommend this to a friend