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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,548 reviews
  • Rated 5 out of 5 stars

    The best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I decided to go from iPhone to a note 9...I absolutely love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad to get this phone I would tell the people about the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note9 rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son. He loves it! Android has really stepped up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone love it im am a note lover love all there phones i ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great service from bestbuy and great dealfrom att too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it, best Samsung device yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how cool and awesome this phone is... I can do everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and adjust to from previous phone a Note 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying the phone so far. Amazed at all the features and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy!! The options you get are incredible. I love the s pen features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful phone. Better picture quality than the note 8

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellent news, Scrappy. We are happy to have you as a satisfied customer. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Samsung - Galaxy Note9 128GB Lavender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy Note9 128GB Lavender, at $400 off is a Value!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had other galaxy phones and if this is half as good I’ll be happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Its like having a mini computer on you all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. i don't regret it ! can't wait for the next one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Samsung Note 9 on Thanksgiving Day. I really like the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited to upgrade from Samsung 7. Well worth the wait and upgrade.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Psylocke41, I am glad you are enjoying this device. Thank you for being a loyal Samsung customer. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far its great I love all features best phone so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! Get this phone you will not be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an Apple fan. Took a chance with Android and I'm not looking back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little larger then what I need but I am adjusting to that! Great phone

    I would recommend this to a friend