Customer Ratings & Reviews
- Model:
- SM-N960U
- SKU:
- 6286618
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.
This summary was generated by AI based on customer reviews.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone too bad u can’t keep a screen protector on it with a case
I would recommend this to a friendWorst sounds and service I’ve ever had!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the Samsung Note 9 but volume for alerts and ringtones suck!! Went back to Best Buy to ask how to make these louder, was told the sound on phone are fine told me to buy a watch so you can feel the vibration when getting text or phone call. Very disappointed in phone and service at Best Buy!
No, I would not recommend this to a friendToo complicated.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am used to my old Samsung Galaxy Note Edge. This Note 9 takes more steps to get to what you want to do.
I would recommend this to a friendBest photo and video ever !!!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The SAMSUNG Note 9 hands down has THEE VERY BEST PHOTO AND VIDEO ever from any phone I have seen. It is unparalleled. But I hated the operating system. In my opinion it is NOY user friendly for NON tech nerds. Need to think too much where to find sources in the operating system for simple minded people as myself.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who doesn’t love Samsung every the technology gets better and better and who doesn’t love Best Buy’s
I would recommend this to a friendBrand response from Samsung
Posted .Samsung and Best Buy want to thank you for being a loyal customer! We're glad your Note9 is exceeding your expectations. ^Lo
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, able to do everything you need, but not really worth the upgrade if moving from 8.
I would recommend this to a friendSpeaker clarity, ease of use are good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Speaker and reception are great. Did not get excellent because of price.
I would recommend this to a friendGood phone not good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All is ok with phone. Took a video and was blurry not in focus, wasn’t in zoom mode either
No, I would not recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is really awesome. Much better at some levels than its previous generations
I would recommend this to a friendHate the S-pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the S7 to the note 9. I loved my note 4 I had so the bonus features was a plus however, since having the phone not even a year I've had to get 3 replacement pens as they fall out easily. The pens are $50.00 a piece. I'm not happy with that at all and insurance wont cover because it's considered an accessory.
No, I would not recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife. She said she loves the phone
I would recommend this to a friendIt's just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sad I upgraded from the note 8 to this, they claim battery is better but I have seen no proof of that. I do love it because it's a note,however, there really aren't any significant improvements at all. Slightly faster and the s pen is awesome but that's about it
No, I would not recommend this to a friendGreat phone some glitches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone great features! But the stylus pen seems to unlock quite often and I only tried it out 2 times. And now the other day I saw it fell out and I cant find it anywhere. So now after buying a $900 phone I have to pay another $40 for a new stylus pen for it. The talk text isn't very accurate on it as well.
I would recommend this to a friendExcellent Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great phone from Samsung. Using pen for camera is helpful.
I would recommend this to a friendGood phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone unfortunately most apps are not up to date With this android version
I would recommend this to a friendCell phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the phone and the pen that comes with it. I use my phone for everything. I am however not a fan of the next program through AT&T in which I purchased the phone at Best Buy. I was told the phone was buy one get one free and after billing was received that was indeed not the case.
I would recommend this to a friendNote 9
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. But I wish some of the settings were easier to find.
I would recommend this to a friendGreat Christmas Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was offering $300 off, Great timing for a great Christmas gift.
I would recommend this to a friendGood
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend to other buyers is easy to use . ......
I would recommend this to a friendbixby button is a pain, frequently gets presssed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bixby button is a pain, frequently gets pressed accidentally.
I would recommend this to a friend