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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,930 reviews
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 9 up and running in no time . Very easy to use when upgrading from note 4 to note 9 . Loving the new features !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Note 9 is an amazing phone. Be sure to get a good case because the screen can easily be scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh. My!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device exceeds all reviews including those from Samsung! Do look into the built in Dex....this is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love what this phone can do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't even dented in to what this phone can do but the picture and images for games, videos, etc. are fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Samsung products . Have never had any problems with them Best Buy had had the best promotions on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! So fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this phone! Easy to use! I went from the Galaxy 7! Very impressed with the screen and also the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Galaxy Note 5. Similar in most things and having trouble with message app. I will get it figured out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this phone to anyone. I've had many iPhones over the years and this is by far my favorite phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note yet period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Note yet. Not worth an upgrade from a note 8 but worth upgrading if you need a new phone. 5/5 Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this phone for 3 weeks and I am still finding new things that I like about. So far awesome phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cloud Silver is a light blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess we weren't quite sure what cloud silver was when we had it shipped to us, but when we got it, it was pretty much a light blue color. That is my only issue with the phone because everything else is spectacular. And this one was for my wife so she has to deal with the color, not me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been excellent since my purchase. The only complaint so far is the Bixby button is in a bad place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my note 9 thanks best buy for the awesome deal you was offering I was able to get a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the note 9 its perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer service and the competitive prices on just about everything in the store. Thank yall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself an early Christmas gift. Wanted the note 8 but thr note 9 does NOT Disappoint! Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a nice phone with so many updated features. I'm still learning and enjoying everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have done it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch between iPhone and android every two years. This phone is the best one yet. Everything anyone could want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phones for my wife and my self couldn't be happier. Phone has so many great features. Keep it up Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can't believe how functional this phone is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea I was living in the dark ages before I got this phone. Still learning all the new possibilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a Samsung Note before and really liked what I was reading about this phone. I love my Note9.

    I would recommend this to a friend