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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,930 reviews
  • Rated 5 out of 5 stars

    Pen functions are awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone officially turned me from an avid Apple fanatic back over to an Android lover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note9 Lavender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Samsung phones for several years and will continue. This model is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always best buy on top of the deals, went in last week and purchase 2 note 9s. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned every not since the Note 4. I love them. And this one is by far the best of the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price compared and this was the best deal with easy transitioning with Verizon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Notes that Samsung had came out with especially when upgraded the S-pen features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this phone is amazing even though I have not yet tried all its features it's super awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Yes, the price is high but what you get for your money makes it well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, Best Buy is the best place to purchase a device. Great service and great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return to Samsung after a 2 year break! Very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A phone is a phone. I've been happy with Samsung in the past so I purchased another one. This one is great...for now! Once the updates start, it will be just like all the other ones. And I'll have to get another one... which is how they suck you in! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant really get much better than the best phone on the market. Skip the s10 get the note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old Note S7 plus and hated having to send it back. However the Note S9 is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Great color and overall everything works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a note4, now this note9, love it, some of the setting have differant names, on the note9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extreme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so many features on the new galaxy note 4, i'll be quite a while figuring out how to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like my phone. it has alot of space which I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so happy to go back to the Note. My Pixel 2 XL was great, but the speakers were sub par.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best phone I have ever bought. I will always get these phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, best price, very happy. Easy to get setup with Best Buys help.

    I would recommend this to a friend