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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,930 reviews
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, it has so many great feature including the personal assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a gadget junkie. Love this phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But now I want the s10. A fold out phone thst becomes a tablet sounds super kool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone for a week now and I have enjoyed it as soon as I got it out the box..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research, read all the reviews, and this phone surpasses all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb phone design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxies are popular phones taking over the market with their sleek design and software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone was awesome upgrade from my note 5, thankfully still has H/P Jack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Phone, better then the Note 4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note9 is a great phone and the improvements from the Note 4 are very noticable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big phone. Easier to see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes excellent products. I would have happy with the 9+ But this is bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly and my grandmother seems to get joy out of it. Loves the yellow stylus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unreal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great price. 300 off the phone with no what ifs or exclusion applies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traded the Note 8 for a Note 9 great trade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen clarity, camera and remote control pen are an upgrade from the Note 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Samsung has android market locked as best phone manufacturer hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note9 Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the way to go. We love our Samsung phones and will continue to buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 9. I upgraded from a Note 4 & am loving the battery life & the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a fan of the Note series since the Note 4 and this one does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Unless you are a die hard iPhone fan, this is the best phone out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is more than anyone really needs and the accessories for it are incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. My son is still learning how to use his new phone. We love Samsung phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a Note since the Note 7 disaster. This one is definitely worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product and the help received was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't say enough about phone or the help best buy gave, way to go!!! Thank you.

    I would recommend this to a friend