Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,249.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,930 reviews
  • Rated 4 out of 5 stars

    Top of the line phone for people who need power!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting set up and figuring out how to use it, but it has done everything i've asked. I made the right choice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I liked the ease of use

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the considerations that I purchased Apple iphone 11 Pro Max was volume. I need and I want (Volume) I do not hold No Cell phone up to my face and ear,Hence!!! - I need and require VOlUME!! and when you got my attention and you got my money.Simply,put if I can hear your cell phone we have at least, a conversation.That was the main cause for my switch to Apple. Samsung improve your ring and speaker volume issues or Else!!! (Hmmmm)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Finally a Note9 that has no battery issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a fast pc/laptop with 6gig RAM. The battery on this Note9 is solid and last long time without the need of charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All of the Bells and Whistles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great phone. Samsung has really toned down their software, it is no longer intrusive with duplicate apps and always trying to force a Samsung app down your throat versus a Google app. Fast hardware, top notch build quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great battery life.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this phone for a few weeks but the battery life is phenomenal so far, but that's comparing it to my old iPhone 6s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone so far. I broke the screen recently and decided to fix it myself instead of buying another $1000 phone. Still works great and glad not to have the phone payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for a great d ew al and love it! I upgraded from an S8+ so not a huge change but all in all a great phone! Just wish Samsing would do away with the curved screens!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value nothing wrong so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong so far. I like the big screen. It is a good value for a phone for big screen. I can't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick transition between the apps. Bixby is not as good as Google assistant but not entirely useless. Overall great phone that allows you to personalize. Love the camera feature with the pen as a remote! My own selfie stick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can count on Samsung to provide excellent products and service! I continuously have purchased the Samsung Galaxy Note phones for my entire family. Haven't been disappointed yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had the galaxy s9, but he was not happy with it. The voice text was always off and just didn't work with all his apps. Once he got this and used all the features, he loved this phone. So much happier with this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Note 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera not as great as hyped up. Wishing I would have just went with an S9 due to size. However, I do like the pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 9 exceeded my expectations. The streaming speed and screen resolution are incredible. You deffinetly get what you pay for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my son as a replacement for his VERY TROUBLED Apple phone that Apple could not fix.....HE LOVES IT !!!! I have been a Samsung user for years..... converted my son and my wife...... 1 left to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how big the screen is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the moto z2 play and it was an awesome phone but I've always wanted the note so I for the note 9 and I love it even more but I still have the play. The note 9 and the z2 play is the best 2 phones I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am learning more about the capabilities of this device every day. Love it so far, but seriously folks, do I have to go to U-tube to learn how to use it properly. What happened to users manuals or decent help menus?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had for a week now but I am really liking this phone. I am still trying to figure out the Bixby app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pen is a cool feature. Im not a fan of of the curved edges, but its an otherwise worthwhile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 Silver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy switching from iPhone to note 9 this time. It was really a difficult decision for me to switch from IOS to Android but i am so happy with my new note

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this note 9 because I was due for an upgrade and wow...this is a huge upgrade from my note 4, I love it, except for the bug on the right side of my screen but I managed to ignore it and unsee it.

    I would recommend this to a friend