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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,930 reviews
  • Rated 5 out of 5 stars

    I love Android phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was great when it came out. I have since moved on but have passed it down to my kid and they use it at home off wifi. It is still ticking despite being dropped numerous times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Phone Ever Made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, Reliable and Realest phone out there right about now!! I dont not regret this phone not one bit, I love it and I plan on having this phone for the next 2 years plus... Plus its Samsung what more do you want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited 2+ years to find a phone after having a note 4 for so long and not disappointed! Still learning to use it, so much has changed and it will take a bit to catch up. Love all my Samsung products.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, Rhosplace! Samsung is happy to know that you are enjoying your Note9 (512GB) mobile device. Thank you for taking the time to leave us a positive, 5-star review, and more importantly, for being a loyal part of the Samsung family! ^Liz Samsung

  • Rated 5 out of 5 stars

    Hugh improvement over Note 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 is a leap forward in many technical and functional ways compared to the Note 3. There are many similar functions and many new functions. For example, phone optimization is much simpler and faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone, S-pen is garbage.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Samsung. You don't really need this review, right? You know what you're getting. I just want to point out that the s-pen that comes with this Note is cheap, flimsy garbage. First one broke, 2nd one also broke and half of it remains jammed inside the phone. I hope they make a sturdier one some day. As a phone, I would recommend it. As a phone where you want to regularly use the stylus? Nah.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Almost a year later, I still love it.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been an apple user for many years, but I was disappointed by the IPhone X so I switched to Samsung. I do not regret it at all. It takes some time to get used to it, but definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife almost two years ago. She loves it and it had been trouble free. The new ones have features that are better but not enough to justify upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Note!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also thought the Note was too much for me... too big and too many functions. My husband persuaded me to get this and it was the best decision ever and we got it during the promo of but one get one free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone - everything I wanted & more - only drawback for me is the size, it's a little bit awkward to handle - the S-pen has spoiled me for any other phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on of those people that had to give up their Note 7 in exchange for the piece of crap S7 Edge. Sooooo happy to be back with the NOTE!! I'm a never APPLE guy. Had thought about the Pixel XL. However, the Pixel doesn't have the ability to use a SD card to expand memory. The Note 9 has lived up to the expectations! My only complaint are the 2 colors Samsung had first come out with, Purple and Blue...no thanks! Waited for the Silver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 9 is the best phone to own. You can do anything on this Samsung device. I did plenty of fantasy football mock drafts sitting on my couch. Do yourself a favor, and purchase. You will be pleased...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever had. It lives up to its hype. Just converved from the iPhone. This is not your old HTC droid 1st generation phones. They have come a long way. You will not be disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone almost two years now. It has been a great phone. However the front screen cracked after trying to put a case on it. Noticed the back was cracked as well recently. Although it has been a great phone, I wouldn't get another note due to the edge on the screen. The phone still works amazing. I loved that you can pull at a little "pen" a write a note.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Many different features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone but takes getting used to. Wanted a Samsung for the stylus but quickly realized you cannot use the stylus with a magnetic phone case...disappointed... had to buy another case. When using the phone and ending the calls all this advertising comes up on the screen...really annoying wonder if there is a way of getting rid of it, not sure if it's a Google thing...find it intrusive since I am not interested in any if it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife loves the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for my wife. She absolutely loves it and won't let me touch it, even to show her the new features. She may have found half of them and she is really impressed. In a few more months, she may let me show her a few more features. It's an impressive phone. The only down side is that the cost is outrageous. (the only reason for the 4 stars, otherwise it would be 5 stars.) But you know the saying. "A happy wife is a happy life!"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so much memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the 128 gb. holds lots of videos and pictures captured from my events. And they're sharp!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and does so many things I enjoy and and made the switch from Apple products well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my phone. I just upgraded from the Galaxy S9 and I think it was the best decision ever, on top of the amazing camera resolution I love that you can completely customize this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched back to android after having an iPhone 6S Plus. I just wasn't going to spend $1250 for an iPhone, especially when the Note 9 was available for $1000. The Note 9 is simply a great bargain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is probably one of the best contenders out there for Apple products. Good camera quality

    I would recommend this to a friend