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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1426 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

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93%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy S 4 4G's excellent camera quality, impressive screen size, and user-friendly interface. Many appreciate its lightweight design and the option for expandable storage. While some users experienced performance issues, the positive feedback on other features outweighs these concerns. The phone's extensive features and generally good battery life are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,426 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone for everything. I would be lost without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an iPhone for quite a few years and decided to change to an android phone and I love it!! It does so many things I could never do on the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone, easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for awhile before deciding on which smartphone to buy. When I went to Best Buy they demonstrated the Samsung Galaxy S4 for me and I was sold on it. They also offered a special on pricing that day which helped me make the decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just Too Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful display and camera. However, this phone is extremely thin and light. It also is VERY large. This means it is easy to fumble. The software is kind of cheesy and has that typical Samsung, not in touch with the US feel. I took the phone back after the first time I dropped it and the chrome bezel chipped off in a big piece.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got the phone it was perfect and I loved it very much. After one week it had a malfunction because of the steam in the bathroom made it seem like it was water damage. Best buy was kind enough to honor the warranty but if I had to do it over I would go to Samsung and ask for a new phone instead of getting a refurbished one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love the camera great pics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take so many pictures and they are always so clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the switch from iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one was bad out of the box, the second one has been pretty solid. The battery life is very short, even with disabling GPS/Bluetooth/etc. A lot of gadgets translates to a lot of power consumption. The battery is quite sub-par with respect to my old iPhone 4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone, would reccomend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for the tech savy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my s4! You no longer need a laptop this can be your pc. I love that I can be doing several things at once by just hitting the home key. I don't understand the hand gestures. Every time I turned it on I ended up calling someone accidentally. I like that I can program my head phones for my hearing. I love the step counter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S4 is the best phone I've ever had...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this phone, by far, surpasses all other (yes, even the IPhone). Your lock screen says 'life companion', which turns out to be a very true statement. This phone figured out exactly the way I think - making my time on it more efficient and less time consuming. I have no bad things to say.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Perfect Phone with all the bells & whistles!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone :) Does everything I want and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is just great, has all the features, nfc ir, WiFi, allshare. Connects daily the screen has vibrant colors. Comes in hand just the right way..so its not big. Loved the phone from the day I bought it. I also got $50.00 egift card from best buy. That's the perfect way to shop for the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every oher phone pales in comparison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from an iphone to this phone was a seamless transition and the display and functionality really dwarfs the iphone... I was skeptical at first but since I have used the Nexus 7 interface I knew the transition was going to be wonderful... All IPHONE users beware the Galaxy has taken over....

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to it but it takes great pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switching the girlfriend to android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my girlfriend, because it was $1. She didn't want to pay for the latest phone, so we decided on this one. So far she likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good option for a cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy replaced an older I Phone I used every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone does it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I can plan my days weeks or months, read my newest favorite book, listen to all my music, check my email and messages, find a local eatery, take a few pictures and oh yeah did I mention make a few phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I've been looking for in a phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, I went with the S4 since I found everything I needed init that the S5 had and I didn't need the waterproof since I was going to put it in a lifeproof case anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone comes with lots of bloatware preinstalled that leaves very little space available, so be prepared to buy a 32GB or 64GB microsd card if you plan to store pictures, music, and videos. Everything else is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 4 out of 5 stars

    The 2nd best phone available...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two-year upgrade is upon me and I need a new, android based phone. The only two options I am considering are the HTC One and the Samsung S4. I bought both and spent two weeks using each and can firmly say that the S4 is a great phone but the One is better in basically every aspect. Build quality, sound, screen, speed and software. I'm not going to turn this into a comparison review but I just wanted to note that there is a clear winner between the two. The S4... During my time with the phone I did not use any of the new features and had everything disabled besides the usual wifi, gps, etc. and unfortunately this phone still lagged... noticeably & frequently. I had the phone when the first little update was released and the lag was still present. With a quad-core processor, there should be no lag whatsoever and I personally feel like the new features are slowing the phone down even when disabled. The camera is awesome but there is a shutter delay that while not unbearable, was still annoying. Pictures are crystal clear and if you need to take pictures in the dark, turn on the flash. I don't understand what the big deal is when we begged for manufacturers to put flashes on smartphones and now that they have them, we don't want to use them?!?! TouchWiz is like smartphone software for a 12 year old. Everything is bright, easy to figure out and cartoonish. I had the first Samsung Galaxy, the Captivate and at the time I did enjoy the TouchWiz experience but have since moved away and I feel like the UI has not matured. I does get the job done and looks awesome on that big, beautiful screen! I do love the fact that the battery is removable and the memory is expandable. I think the screen size @ 4.99" is perfect and this phone is more comfortable to hold than the HTC One. I don't care what the other reviewers say about the One and the premium aluminum unibody and etc. because the One is heavy compared to the S4 and not as comfortable in the hand. I don't have any gripes with the materials that Samsung uses because if you don't go directly from holding an iPhone or the One to the S4, you wouldn't think the phone wasn't solid. Overall, great but not good enough to earn my hard earned greenbacks. I expect a phone at this point in the game to be amazing and I'm sure Samsung will address the lag issue and yes the button layout on the One is funky and the battery isn't removable and the memory isn't expandable and the camera is less than 1/2 the pixels of the S4 but the HTC One will still be my phone for the next two years.

    No, I would not recommend this to a friend