Customer Ratings & Reviews

Really happy with the service provided. Will come back

I really enjoy ny new S4! It has everything I need and more

New to the whole android phones but it's a great phone

Love this phone. It is very fast when surfing the internet.

If you like to multi task, then this is the phone for you

I enjoy it. Always love Android and Samsung. Best ever.

I felt like this was a walking advertisement sales gimmick rather than a phone. I already knew what I wanted in a phone. This phone had so much extra junk on it I could not navigate it. I finally took it back after two weeks of frustration and traded back to an iPhone.

For a phone that was nearly free, it's not bad. Apps load quickly, but they crash fairly often. The battery lasts about a day before needing to be recharged. It's about the size of a scientific calculator, so it's pretty awkward to talk on unless it's on speaker.

There is really nothing this phone can't handle or do!

light phone. great picture. Phone has a awful delay after calls. This phone is great if you are a media junkie(twitter, facebook). otherwise to use as a phone and text and occasional surf, u will be aggrevated.

So far so good battery life is average hoped for more

got it for my son. I have the note 2 great phones!

I think great phone but 16 gigs is nooooot enough.

Some glitches but overall a great phone. Love it!!

This is good phone but not worth it if upgrading from a gs3. My main phone is an iphone 5s and prefer that better. I got this just for work and like to play with android but if I had to choice betweeen this and I and iphone I would go with the iPhone

First I would start my review by saying that I am not sure why the reviews have been so harsh for this phone, I found this phone to be rather enjoyable. I would also like to mention that I also own the HTC One and so i may at times compare the Galaxy S4 to it. First I'll start by stating some things i found to be great about this phone. 1. The camera is awesome! The detail included in each photo is incredible. I would say this is the best smartphone camera I have ever used, but i cannot quiet give it that title due to it's low light performance. If you do in fact take most of your photos in the daylight like myself, I don't think you can go wrong. 2. The screen. The 1080p screen in gorgeous, don't even try to look for a pixel because you can't see it with the human eye. The screen in excellent for video consumption such as YouTube or Netflix. 3.The speed. This phone is blazing fast and can handle anything you throw at it, It runs games without a hiccup whatsoever. Yes the phone did in fact stutter a bit when I first received it, but that was quickly fixed by a software update by Samsung. 4. Build quality. This may seem like a surprise to most but hear me out. I have in fact dropped this phone a few times, on carpet and on hardwood floor, and not a ding or scratch has been added to the phone. My HTC One has fallen out of my hands onto the hardwood and a little ding on the corner of the phone was added. I now have a few things I don't care for on my Galaxy S4. 1. The gimmicky features. Yes they are cool to show off to your friends, but they get rather annoying when your reading a webpage on your phone and all the sudden the screen starts scrolling on you. The great thing is that these features can be turned off, so problem solved. 2. The power button. Don't get me wrong I love the location of the power button, it's in the perfect spot for my thumb. My only issue with the power button is how easy it is to push. I find myself accidentally hitting it in my pocket rather often. Overall I would recommend this phone to anyone in the market looking for a new phone, but if you did happen to purchase a phone that was released last year or so (such as the Galaxy s3, HTC One X, Nexus 4, ect) I don't think it would be a necessary upgrade.

I pre-ordered this one week before it was released, but didn't receive it until it was in the stores for ten days already! Very disappointed! It works good, more features than I'll ever use, but battery life isn't what I expected!

We bought the phone for our daughter. She likes the Android operating system where as i like the OSI operating system. The phone itself is a solid phone if you prefer the Android OS then this is probably the best phone.

I had problems with this phone after only two days. I did exactly what Best Buy mobile employees/managers told me to do to correct the problem. On separate occasions, I ended up speaking with the following employees and managers at the Lynchburg VA store: Victor, Sean, Kenny, David, Esa, Richard and finally the General Manager, Aaron. I was assured by all of them that my phone situation would be corrected. After every attempt which included new SIMS, flashing the phone, doing a system restore the problems continued. The general manager, Aaron, told me that if everything failed he would override my purchase transaction and give me a new phone. After many visits to the store it was determined that the device itself was bad. At that time I tried to get Aaron to replace the phone as promised, but all of a sudden he said he was unable to do that. When I contacted BB corporate they said he never had the authority to authorize such a transaction. I understand equipment being defected, but I cannot understand how a Best Buy General Manager and all the Samsung mobile manages can make promises that they have no ability to keep. I have always looked to Best Buy as a reliable source of all mobile/electronic equipment. I am extremely disappointed at their ability to handle a problem with an item in their inventory. I am very fortunate that a supervisor at AT&T is now correcting the problem.

Would not recommend over I phone. This has great camera and picture quality but phone itself is not good. I have many drop calls and voice quality is extremely poor.