Customer Ratings & Reviews

Samsung Galaxy S4 is Generally overrated. Things have been changed but NOT improved. In my opinion, the S2 was a superior phone to this. I am no Apple fan but for the money, I should have gotten an i phone.

I was an IPhone guy since day one but I did not upgrade regularly. I stopped at the 3G and was waiting for something to blow me away. None of the subsequent IPhones did it for me and the droid phones were looking better and better. Curiously the thing the tipped me over to droid was a pre-review of the Galaxy S4 that said it was the best phone out (yes the review did have some quibbles - you aluminum case folks you) But the review stated that the next IPhone (5S?) is not likely to impress and the IPhone 6 is probably 12- to 18 months out. So it gave the self-serving argument to go out and get the best phone out right now and just wait for the new iPhone in 2 years. That idea resonated with me and off I went to get a new phone. Such an experience. I actually had to learn new stuff to operate this thing. No way android is as intuitive an interface as IOS but there was just so much to the phone that blew me away. I love the size, I love the extra memory available. I love the images. I love live-wallpaper. I even love the google play store. And get this, the phone - the actual talking device works better than the IPhone. Yes some of us folks still use the cell to actually talk to people. Right now I am finding apps to take advantage of some of my apple stuff. The Isycnh app took 30 on my Itune songs and easily transferred them over but I gotta buy the full program (3 bucks) to move my whole I tunes. I'm testing one app after I write this to use my apple tv. And I am currently on the search for the Samsung Galaxy S4 HDTV Adaptor to put my cell on a TV (I do a lot of traveling#. But after get that adapter then I will have to re-purchase :-# Slingplayer for mobile #15 bucks) which trumps "all" media players. The downsides: 1) I live in the desert area of LA and it's sunny all the time. Typically, outdoors, I have to go in the shade to see the cell screen. 2) The camera is great but it is not user friendly to a former IPhone guy. But the scan app is great. 3. The Amazon app store loaded some ad ware to a purchase. Every time I turned on the cell a preview of a new game was added to my home screen. 4. Widgets are still befuddling to me . . . I am loving this machine right now and might not be going back to Apple any time soon.

this phone was complacated. I could not get the hang of it. I have been using an iphone and just could not get the just of this phone. would recommend if they were getting a smart phone for the first time

I switched from my iPhone and I like it. But I will honestly say I miss my iPhone. Guess I was just use to it. I don't like that when u buy music off of Google play it doesn't download to your device.

Definitely a great phone with all the slick features. Many may not find use for most of the features if you are using the phone just as a phone. But it is good to have features when you need them.

Camera lag is horrible! You cannot get a clear picture of anything slightly moving to save your life. Half the files I get in my email won't open on this phone. Yet I'd have NO problems with my iPhone. Mms won't open half the time. Phone gets ridiculously hot sometimes. There are 4 pages of pre installed junk apps on here you can't delete. It's very hard to use. If you don't have it positioned just right on your ear uou cannot hear a thing. I do not like this phone. But I'm stuck with it for another 23 months. I do not recommend this phone.

I like it except very poor battery life , freeze phone calls a lot , Screen get hot quick, duplicate lots of Infos , takes a while to charge, Emails not friendly , but as of camera or screen resolution it's great I lot the storage memory on it also the IR and the smart tv navigation on it is great but the navigation for mapping kind of no friendly I had several different company's and as of my first Samsung not to sure if ill buy one again unless they will improve it I do like iPhone better special with the coming up update

I really liked the os after being an iphone user for years. However i liked the physical iphone better, size and more rugged feel.

great phone with the exception of the durability of the gorilla glass screen. Easily cracked and this feature was suppose to surpass all the other phones on the market.

I'm coming from a Galaxy S2, Galaxy Nexus, Galaxy S3, and now currently own the S4. The S4 is the by far the best phone to date. I'll admit that it isn't a mind blowing huge update from the S3, but there are definite improvements. The screen has just fantastic clarity, and overall the phone fits much better in my hand than the S3. Battery life is far superior to the S3 and previous phones. I really appreciate the fact that I can make it through 15 hour day, use 4 hours of on-screen time, and still manage to have 30% remaining. Never have I gotten such great battery life out of an Android device. I dont use many of the new samsung software features, however some people might. Most will find the new software features gimmicky. Expandable storage is another great feature and one that I look for in all of my phones. One can use up to a 64GB microSD card to store music and pictures or whatever else. Another consideration one should look at before purchasing this device that is 16 or 32 GB of memory is required for app storage. Apps are unable to be stored on the microSD card, and the Android operating system and Samsung software eat up a considerable amount of the base 16 or 32GB phone models. The camera on the S4 is fantastic. I am just floored sometimes at the level of detain in my pictures. Images come out looking just fantastic, and this camera also takes some of the best low light pictures I have seen. I added a Ringke SLIM case for a minimal protection and look. Overall I am very pleased with the S4 and happy that I upgraded from the S3.

I got this as an upgrade to my iPhone 4s. I was swayed by the ability to use a micro ad card for extra memory. Also, most apps and songs are free. It works great for all of that. However, actually calling in or out is usually a nightmare. I thought I would have better service than with the iphone, but no such luck. This is a great phone, until you need the actual phone!

BUYER BEWARE! My sister and I both got this phone less than 30 days ago. Her screen started blacking out last week. She had it replaced (after less than a month! ). I figured it was a fluke. Then today the same thing started happening to my phone! I don't think it's a coincidence! Seems to be a very poorly made product. Lots of bells and whistles but not worth the Aggravation. Sorry Samsung. Not happy with your product.

I have used Iphones since they came out and NEVER had a screen crack. I was convinced to purchase this phone because of it's size and features. One week after buying the phone, it started running hot, malfunctioning of several apps...camera for one. It shut down apps while in use... So it was replaced. 3 weeks after receiving the second phone, the screen cracked and the crack ran diagonally across the screen. It was not dropped or mishandled in any way. It was not "squeezed" and someone in BestBuy suggested... Just simply normal use. Carrying it in side pocked, not falling on it or leaning on it or.....whatever! Efforts to get this replaced were rejected.... Rudely accused of a number of things by Bestbuy and Samsung. And of course there is no help from AT&T. In other words, I am stuck with a cracked phone that could cut my finger by using is in proper manner for 2 more years.....It is possible that having the Geek Squad insurance might have fixed it but am not even assured of that. AND people on fixed incomes like retired teacher fall into the "gotya" category with no viable alternative!! just stuck!!

The phone works slow. Freezes. Amd its slow with response when switching apps

After a year or so the screen glass cover came unglued in a small section, very disappointing.

I enjoyed the galaxy while I had it. It wasn't my favorite phone but it wasn't the worst.

It works should have got the newest Note in my opinion but sales rep convinced my the Galaxy 4 would be better.

The battery consumption of this phone is too high even after disabling most of the features of the phone..

Was fast at first. Now battery gets really hot when charging and call quality us very poor. Sound quality sucks. Set it on a surface and you can't hear anything. Phone hangs up whenever it wants. Came from apple . Too much bloat ware which makes its difficult to organize what I use. Glare is horrible.

Will go to Apple product soon as this phone is over marketed as is not representative in function