Customer Ratings & Reviews

Screen cracks very easy and phone is too big for my pocket Battery runs down faster than expected

I love the screen size but I wish I had bought the iPhone 5

I've had some unresolved issues with the battery..

Beside big screen and adding widgets I didn't like much due to high crash ratio compared to my 2 year old iphone 4S. Skype application is very unstable with very bad signals. S4 browser becomes unresponsive atleaset 3 times a day. Speed wise it's slower than iphone 4S forget about comparison with latest version of iphone 5S.

This phone is just not intuitive like the iPhone and I find myself more frustrated that I can't figure out how to do certain tasks more often than not. I loved all of the bells and whistles at first but once the novelty wore off I just miss my iPhone. The operating system also freezes or crashes often which is a pain the neck.

it was hard to change from apple to galaxy s4 but love now that learn how to use it

Got this device and can't put it down. I am an avid smartphone user and get almost everything that comes out. Had the GS3 left that for the Note 2 (currently also own an iPhone 5). At first I thought I was going to miss the 5.5" screen of the Note 2, but after using my S4 I am adjusting very quickly, due to most of the features included and the screen quality. Air View is great, being able to "peek" at info without touching your device. Air Gesture is another useful feature as if your reading an article and eating, you can move the page with a flick of the hand (or finger). Even better when driving, because you can wave the screen to answer the call. The camera, while megapixels aren't always everything, this phone definitely beats the Note II and GS3. I have been looking for a great android phone camera to rival my iPhone 5 and I think I have found it. The new features, Drama mode to stitch pixs together, as well as dual camera to put urself in a picture are EXCELLENT. The ability to do sound and shot also is another plus. The overall look (even thou not premium compared to the HTC ONE) is definitely a step in the right direction as its not a plain black or white. The subtle aluminum bezel makes a nice addition. The new features as part of Android 4.2, such as customizing ur notification shade quick settings and putting personalized text on ur lockscreen, in addition to the much welcomed, music player widget on the lockscreen. FANTASTIC!! Battery Life, so far I am averaging about 14-16 hours on med-heavy use which is acceptable for the screen size/quality. Overall very satisfied with my purchase at full price, really contemplated over the last week with getting the HTC ONE, but it's the little things that matter sometimes; a feature having it, just in case one day you decide to use it. Battery percentage in status bar, quick settings in notifications, traditional app drawer are all to be appreciated. This phone is fast overall, you will not be disappointed...

I like the phone. It serves it's purpose. Smartphone I good.

Very little change from galaxy s3. Can't wait for galaxy s5

I purchased the phone on 7/20/2014 and it died on 9/1/2014 for no apparent reason. Couldn't get any of my contacts or pictures from it due to a problem with the phone and not anything I did. I got a replacement phone from AT&T which is a "like new" phone that I'm gonna pay for because any phone purchased even with the insurance is only re-placed with a new phone if under 2 weeks old. Something wrong with this picture huh!

Been an iPhone user for years... first the 3G, then the 4, so was a bit hesitant to upgrade, but very glad I did. This phone blows the iPhone out of the water. The switch from iOs to Android has a bit of a learning curve, but once you get used to it, you'll never go back. This phone has so many features, some of which I know I will never use, but this thing is fast. Pages load very quickly. Tap.. BAM.. its there. Display is very nice, and just the right size. The phone fits in my pocket no problem. All in all, this is a great phone. And yeah, it makes phone calls too. I loved the iPhone, but Apples' complacency is leaving them in the dust.

Overall good, i wish it had a little less features

ok phone battery life is short but it works great.

Have only had ph for about mth and am having issue with the touch screen....seems to freeze and no matter how many times you hit an icon it won't come up ....at this time i am kinda not happy and maybe wishing i would have gone with the iphone 5

I use this mainly for a telephone; I do not know what all of the apps are supposed to do; I rarely use the apps; the apps continually download (upgrade) by themselves, which uses my data time, then I am charged for more data which is unfair.

I liked many features of this phone but was just too hard to use because of the size. The apps were not able to manage as easy as iPhone. Even with putting them in a category, they were still on phone in app section.

The screen is great and has a great picture. The phone is contunailly turning itself off or rebouting. When this starts it make take 20 min. when you cant use the phone. Never had this happen with any other phone!!

After having the S3, I decided to upgrade to S4... I am totally sold! Better camera, more powerful, and faster. The S4 is going to be my phone for the next 3 years! Also, you can increase the memory through mini sd memory, which is great for me, since I take lots of pictures to post on Instagram. The display is awesome to watch Netflix. Thats the right size for me, it feels almost like a tablet, but its not lol.

The battery life on my s4 sucked, i had to charge it twice a day and i didn't play on it that much. The speaker being on the back made everything hard. Example listening to Pandora or anything was weird, had to constantly pick up the phone and dislike or like a song. Having someone on speaker would disconnect because you would hang up on them do to the laying the phone face down. My videos wouldn't load and i was on WiFi. They would constantly load and play it in 10 sec sections, extremely frustrating. I returned the phone after having it for a week.

I was hesitant to convert to Android after being an iPhone user for years. The Samsung Experience was a great help and the gentleman working there was a great help and was able to explain all features and benefits. It was explained that by using Samsung's service Smart Switch, I could keep all my contacts, photos, songs, texts (SMS), notes, alarms, bookmarks, etc. from my old phone...even though it was an iPhone. A list of the apps I had on m iPhone was also generated, so I was able to download all the same great apps I had too. The phone is much larger than I'm used to, and the AMOLED screen is large and bright. It has the latest in gorilla glass from what I was told, so it should be pretty strong. The customization is great, but may not be as user friendly at first if you are used to iOS. First impression was that typing was a bit clunky. Luckily, the Google Play store have plenty of downloadable keyboard options you can purchase. The ability to upgrade memory was a HUGE deal to me. With the phone being 16 gigs, you can get another 32 gigs with an SD card for less than $50. You can extend the battery life by not keeping certain features on all the time like: GPS, Bluetooth, WiFi, Mobile data, NFC, Sync, and some of the gimmicky features. There are plenty of videos on YouTube to help in this regard. I've had the phone for nearly a week, and I do not regret converting, even though all my best friends have iPhones. I highly recommend this phone. I will definitely be interested in the next Samsung smartphone when I am due for an upgrade.