Customer Ratings & Reviews

the phone overheated while it was charging (i guess its not an uncommon problem) and the screen was damaged

Difficult to use. Complicated. Few good apps. Review is even unfriendly. Wants too many words written

I'm an iPhone user since the second generation, got tired of having to jailbreak the phone to use the customization all the android phones get natively. Lots of features and built in apps. The screen is incredible, but dim by comparison to nearly all upper level smart phones and was hard to read in sunlight. Camera was great and does a very good job with pictures and could easily replace ever needing to carry one at 13mp. The ability to add removable memory and change batteries are on the top of the nice features list. If you do not game much then this phone will suit most people since your music and photos could easily be put on the removable microSD card but when newer games come in at 1.5gb a piece it does not take much to run out of space on this. I found the battery to drain VERY fast when I kept the screen brightness to a level I liked. Coming from iPhones the build quality on this is marginal at best being all plastic, since most phones live their lives inside cases anyway this may be a moot point. After playing with a friends HTC One I think I am returning this and going with that phone. This is an incredible phone however and was enough to make an iEverything user switch their phone. If the 32GB or 64GB version were released at the same time and I could get them I would stay with this for sure.

I love the iPhone and will never do anything else but Apple iPhones

I WAS NOT SATISFIED WITH THIS PHONE AT ALL ALOT OF THE APPS I HAD ON MY IPHONE WERE NOT AVAILABLE THRU ANROID I USE MY PHONE PRIMARILY FOR TEXT MESSAGING AN THAT WAS VERY DIFFICULT WITH THIS DEVICE. ULTIMATELY IT HAD TO BE RETURNED I COULDNT LIVE WITH IT. THE SIZE WAS WAY TO BIG IT WAS JUST UNCOMFORTABLE

I wish I would've kept my I-Phone, this phone is so NOT worth it!

returned it and got iphone 5 its big and lot of app does not work

My phone volume got decreased drastically, so most of the time I need to put phone in speaker or headset, otherwise not able to hear properly. Also suddenly losing youtube volume, and need to restart phone every time. Really it is very bad experience for me.

Not pleased at all with this phone went back to the iPhone the phone has horrible battery life and freezes all the time and I'm not pleased with best buys 15 day return policies that crazy very disappointed

I love it in every single way, not one complaint. The display is simply gorgeous, very pocketable, extremely fast, magnificent camera, perfect connectivity. The audio quality is truly impressive with the speaker, but even more so when you plug in headphones, very loud and crystal clear and it's the only Android device that beats the iPhone in the audio department. I was pretty loyal to Apple for quite sometime, I'm totally smitten now, by far the best device on the market. My only complaint is that software updates are a bit delayed. The camera is very capable of clear and warm images and videos are smooth.

Great smartphone so far. Ive had it for about 3 days now and im loving it. The large 1080 5 inch screen is the perfect size and the quality is amazing. They've managed to produce very accurate colors while still retaining those dark blacks. The movie mode is best for color accuracy. If you want the more saturated look then stick with dynamic mode. Battery is also really good, it can easily last me the entire day without having to charge it. I dont use all the gimmicky software features with smart scroll or air view because they kill battery and they don't work too well half the time but that doesnt bother me too much. Also the storage is a little lacking (you're only getting about half of the 16gb) so i would definitely recommend getting a microsd card.

Went from an S2 Skyrocket to the S4. Skipped the S3 because the rocket was way too similar. Started with an S Captivate, so clearly I like the phones. I have more than a few samsung goods around the house because, quite honestly, they are second to none right now for quality. Battery life is great. Not quite to lame iphone level, yet, but I can go a day without a charge. Camera = Amazing Fast processor, great screen, even some of the flashy features help in daily use. Picture below taken the 2nd day I had the phone and was still getting into what it could do

NOT WORTH THE MONEY I PAID FOR IT EVEN THOUGH I ONLY PAID $1.00 FOR IT THRU A SPECIAL OFFER, I WOULD GLADLY EXCHANGE IT FOR MY PREVIOUS $14.00 PHONE FROM WAL-MART

Tried to switch from the iPhone to the galaxy. I couldn't get any txts from anyone with an iPhone. Way to complicated to switch... returned for an iPhone

I ordered the phone about 2 weeks ago and Sprint "overnighted" the phone the day they said they would. I have never bought or used a better phone. I had an iPhone 4s and this is a MAJOR upgrade. The speed, the dual screen, quality and durability of the phone stomp over all others. Above all, I am most impressed with the customization abilities and the beautiful screen it provides. The ability to run two apps at once is also a great plus. If anyone chooses another phone over this one will soon regret it!

I was pondering whether to get this or the HTC One. I am very happy that I chose this device. First off I really don't understand why so many are hung up on build quality. Since when is aluminum a premium material? Where was I when this happened? All I can say is for those who do prefer the feel of the aluminum build of the HTC One put a case on it because when it scratches (and it will) the so called premium build doesn't seem so premium after all. In terms of performance these two devices were neck and neck for me. On of the first things that got me hooked was the screen. Its big, bright, crisp, and colorful. Another thing that helped me sway my decision was the 13 megapixel shooter on this thing. The features and options are too many to list really but all I can say is that the Samsung Galaxy s4 is the phone to beat this year.

I've only had this phone for a few days but so far I'm really liking it. The camera is great, though it has some trouble focusing. The screen is big and beautiful (super sharp). It does everything fast, incredibly fast compared to my old HTC Hero S, and despite being so large it fits into my pocket very well. Battery life is so-so, at the end of the work day (7am to 5pm) I'm at around 55% battery with light to moderate use and power saver enabled. My biggest complaint is how often there are "ghost" or "phantom" touches. That is to say buttons activating when I didn't directly or intentionally touch them.

I dislike this phone. I never have enough space to download apps, take pictures, record video or download music. I really dislike this phone!!!!

They told me that they wil replace with white phone within 14 days and they did not. Worst service ever had.

Some people don't like the plastic, but I actually prefer the plastic (poly-carbonate) it's more durable than glass and resists better against scratches and chipped parts compared to the iphone 5 and HTC One. The camera is also better than the Iphone 5 and HTC One cameras in most shots (minus night and low light shots) But that's where the Flash shines on the Galaxy S4 for those situations. The Touchwix UI is easy to navigate and looks cleaner and simpler to use than the likes of the HTC One where Sense 5 seems a little cluttered and confusing to move apps, widgets and other things around. I love how Samsung changed the Camera interface, it looks really professional and easy to use. Samsung has added a lot of neat features to the phone such Air View, Smart Pause, and cool sci-fi like eye tracking technology. I use it every day, I was on lunch eating my food and my hands were sticky but I controlled the web browsing switching between tabs, scrolling up and down all without touching the screen. Love the innovation Samsung has brought to the Galaxy S4, You will see lots of reviews of people probably disliking it and raving about the HTC One or Iphone 5. Yet we all know that there is a reason why Samsung is now the number one phone manufacturer in the world; they listen to their customers, they give us what we ask for, and they continue to bring us the latest updates and features that other manufacturers don't.