Customer Ratings & Reviews

switching over from a Blackberry for the last seven years to an Android phone was quite a change. But when the Blackberry 10 came out I was not impressed and due for an upgrade. Could not be happier from day one that this phone. Since the majority of my work and pleasure is done with Google and Gmail, the Google play store was a great way to install I was familiar with. The Best Buy customer service was also fantastic in converting the Blackberry contacts over to the new phone. While the Blackberry feels a little bit sturdier, adding an otter box and a screen protector make this phone almost indestructible. I go full day on one charge with 25% left on average. The options of widgets and customizing screens could not be easier. But without a doubt the 13 megapixel camera takes the most beautiful pictures I've ever seen and the HD on video playback is outstanding. I do have to check what apps are running and close those were force stop some which are constantly running. it has its share of bloatware but synchronizing everything is so much easier than my Blackberry Bold. Typing on this seems a lot easier than on the iPhone, and the Google Now or the S. voice works as well as Siri when you need it.

I absolutely love this phone! I have had it for over a year and haven't had any major problems with it. The sound quality is great as well as picture quality. There is plenty of space on the phone for pictures and music without having to add in an additional memory card. The phone is also very durable. I've dropped it a few times and didn't have any scratches or cracked screen. Overall, I am very happy with my choice of phone. I will most likely stick with Samsung from now on!

The sale person didn't know nothing about the phone or the sale.

Disappointing user experience across the board. Feels very cheep.

I've owned several Motorola phones over the years, but this phone was so much better and faster than my Droids. The colors are vibrant, the sound is is significantly better on calls, and its reliable (ie no hangs). If your on the edge, take the plunge....even Iphone regulars awe at this thing!

My plan changed and it cost me more money in the end.

Great phone I can say after a 7 hour day at work with lte on I have 89% battery left. Most of the special features are cool not that ill really use them. Memory is expandable so idk why the reviews of "hey it's not even 16gb." The build quality is fine for plastic. The back cover snaps on securely is what I care about. Now to plastic or aluminum? I would say they both are trash if you drop either one. A case is going on regardless so the only preference is weight. Anyway, great phone samsung I'll use it till the battery fails. Then, I'll switch out the battery and keep going.

great phone, I have used it for over a year with no issues

I have this phone for almost 7 month. Yes, from the very benining. It's fast, big screen and a lot of features. If you are a fan of media: youtube, facebook, take pictures and social media, this is an excelent choice. The phone is perfect for one hang, the screen have a great quality that you going to enjoy your pictures and movies. Battery life is not bad but need some tweaks that going to help you to get all day on normal use. But if you are looking for something big Galaxy Note 3 can be our choice.

Samsung has given us Amazing Phone with Excellent Features. No other phone has this type of features. I just got my S4 today and I am loving it. Few people would have known that S4 was supposed to release in February but Samsung's CEO didn't liked the Back Cover of S4 so they throw out about 500,000 back covers and that's why S4 released in the end of April instead of February. That's why I Love Samsung and Thank You Samsung for this Amazing Gift.

Good phone, quality build, fast, no problems with updates. The only negative is the battery does not last a whole day with moderate use.

good size phone samsung always innovating this phone is by far the best better than htc one...in all aspect...i love the latest jellybean update....plus the resolution on the 13mp camera is awesome if you want the best phone in the market the search is over go and get this phone.you won't be let down by samsung....

I had a Samsung galaxy s3. but the s4 is faster and with more applications than other brands.

This is a nice looking, easy to hold, easy to use device. I don't really call it a phone because it does so much more. I use the clock function to set alarms for myself, I use the camera to take quality pictures. It's easy to attach to my computer, either via USB or Bluetooth. There are loads of Apps to download for Android. I wish the call quality was better. There is always a lag when using cell phones, you know, talking over each other. That seems worse with this phone, to me. It may have to do with the signal via AT&T. I even obtained a microcell from AT&T to improve the signal at home, but I still have dropped calls occasionally. My wife has the identical phone in white and hers seems to have better reception than mine. It may have to do with the cases we are using. They are both Otterbox. Mine is the Defender which adds some bulk and hers is the Commuter which is much slimmer. Out and about, my device seems to work pretty well as a phone. It really excels at looking things up on the internet when we are out shopping or travelling around. We've only had them about a month and have much more to learn about them. In summary, I would recommend these devices for anyone that wants to have the power of the internet and communications in the palm of their hand.

One of the better and less expensive Android phones on the market. Very easy to use, although it's not the best in coping with heat.

Ok let me start off by saying I am a mom of soon to be 6 kids so there a lot of things I depend on from my phone. I have always been an iphone user and I liked it but I needed something different and Galaxy was something I looked at. After lots of research and playing around I decided to purchase the galaxy s4. After using it for a week I looked up the reviews to see if anyone could answer my questions. No reviews had anything to say useful so I felt I should add a review for moms or people who are transferring from apple. Let me say at first I was like Oh goodness I cant stand this thing but I gave it a few more days and the things I thought I wouldn't like became my fav. Here is what no one told me. Google play store DOES NOT have the same apps as iTunes. Yes some are the same but the ones my kids love are not available. Seems small until you realize how much you can rely on that to give you a moments peace while in the car or at the drs office. Also all the music I have invested on iTunes can only be transferred if you use another program which I still haven't figured out how to do. The ringers are not loud at all but I found an app that gave you free ringers straight to your phone so that solved that. I loved that I could swipe down from the top to see any notifications, anything "ongoing", the Watchon remote, and things to use like wifi, sound, etc. That is very convienant, iphone tried to copy that idea but it isn't as nice. All the programs on it can be overwhelming coming from apple but once you explore you will come to love it. I really liked the files app. With Apple if I downloaded something from an email it didn't save it like this does. So I had a place to put patterns I downloaded off a website or rosters from my baseball teams. I didn't have to search for an email to look it up again. I loved the settings "button" on the bottom of the screen, it was nice to change almost anything on the phone. That is not an option on the iphone. I don't mind the plastic on the phone. Again everything that is available for iphone is not available for androids and that makes no sense to me. It is very annoying and I hate feeling hostage to Apple for that but reality is I cant help but feel left out. Certain movies, music, apps, etc are only available to iphone. So after a couple days of use I noticed my phones battery drained crazy fast. Even when I wasn't using it it would go down 10% in 10 minutes. I was told I had to try to figure out if an app was running while I wasn't using it. Now that was annoying. I really don't like playing the guessing game. So I uninstalled apps and I was still having a problem. My battery wasn't even lasting me 4 hours and it took almost 4 hours to charge. That is only after a couple days of use. Plus sometimes it would get really really hot. So here I was wondering if I made a bad choice. Now the biggest problem I had with the Galaxy was the camera. It never wanted to focus and the pics would come out a lil blurry most of the time. Like I said I have 6 kids and I cant expect them to stay PERFECTLY still and I cant be PERFECTLY still. That was the deciding factor for me. Everything else I had come to love but the most important factor is being able to rely on a quick camera. Pictures are the most important to me. SO I went to Apple store and took pics with the 5s and s4 side by side and there was a big difference for me. Apps not the same, ok I can get an ipad and get the apps, iTunes, fine I will figure out the program. But for pics I couldn't find a solution. So I returned my s4 and ordered my 5s. I must say though I do really miss the s4 and wonder if again I made a bad choice in returning it but I have to remind myself what is most important to me and that's pics of my kids. If the 5s camera was on the s4 there would be no debate Galaxy would be it.

Overall a great phone with a great camera. It has all the apps you can possibly need and for the older crowd, with its slightly larger size, its a lot easier to see what your doing. I will take this over an Iphone all day long.

Display - Nice. But if there is a crack on screen, digitizer and screen is one so replacement is expensive. Performance - Good Response - Slow compared to iphone OS - Android - Not so great. Sometime hangs, but comes back. Cant get response some time even with no applications running. Data transfer - Easy .. Even with otter box, this phone can crack easily and also no way to change only digitizer, but have to change screen and digitizer which is expensive and may not needed. This is my third galaxy and would like to stay away from it now.

When i received my phone first everything was great! After using the iPhones for years and getting sick of iOS i thought this new fancy android phone was going to be a great experience. S4 has a good camera, good picture quality and the best part has a nice 5" screen. These are all great features if you can get the phone to work! After a 3 months of light use the home button on my S4 started sticking, popping, cracking... what ever you want to call it. So i sent my S4 to samsung repair center for a repair. After a 2 weeks of long wait i received my phone and surprise! it was not fixed and it was in an even worse condition so i could not even us the phone. Tech center says that they fixed my phone and the resolution was to replace a component and they would not even tell me what component it is. They did not do anything to my phone but messing it up. Phone was turning on and off every couple of seconds like crazy. After a bunch of phone calls i was told to send my phone to send again and wait another 2 weeks! So i decided to send and e mail to executive management of samsung to request a replacement and i received a big apology and an advise to send my phone repair center again. My entire experience with samsungs customer support was useless and a waste of time. All they did was to talk about their great policies that does not allow them to give me a replacement even their techs messed my phone up. So this was my terrible experience with samsungs great high tech, high quality, super fast piece of junk and i wanted share it with you guys.

Great phone... the screen is fabulous. And it does not look so big even at 5 inch display. It's actually smaller than S3. Happy with the purchase and would recommend to anybody!