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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1426 reviews

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    Rating 4.0 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy S 4 4G's excellent camera quality, impressive screen size, and user-friendly interface. Many appreciate its lightweight design and the option for expandable storage. While some users experienced performance issues, the positive feedback on other features outweighs these concerns. The phone's extensive features and generally good battery life are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,426 of 1,426 reviews
  • Rated 1 out of 5 stars

    Far Below What I Paid For…..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a S4 three days ago, because I saw so many commercials on S4 day-in and day-out (yes, I was bombarded!). I truly regret my purchase. This S4 looks cheap (cheap-looking indeed, but not cheap-to-buy) and feels cheap, I totally agree with other BestBuy reviews and comments. Almost all the experts and everyday users give a “Don’t buy” response to S4, I now believe them 100%. I am an average user, and I love to receive the best quality phone I am paying for. Galaxy S4 is definitely NOT the phone! I am returning this S4, to the much better HTC One. HTC One has Premium design, look, feel, top-quality production, and all the real meat and bone for what I paid – this is exactly how I feel after I’ve done my exchange. Don’t just listen to the store salesperson’s suggestion – they may have a different interest from yours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is what Samsung’s Flagship Phone? Yeah, right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still cannot believe the first time I held this S4 in my hand, “Is this what Samsung use to compete with others?” came straight into my mind. The look is same as old S3, the design is boring, lots of features are useless, the build is super budget-saving, the hand-feel is light but cheap, I just can’t have a positive word on this toy (but it is not priced accordingly). I think any 3rd grade could figure out all the “looking-good-but-useless” features on S4. Sensible buyers should skip this one for sure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is what Samsung’s Flagship Phone? Yeah, right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still cannot believe the first time I held this S4 in my hand, “Is this what Samsung use to compete with others?” came straight into my mind. The look is same as old S3, the design is boring, lots of features are useless, the build is super budget-saving, the hand-feel is light but cheap, I just can’t have a positive word on this toy (but it is not priced accordingly). I think any 3rd grade could figure out all the “looking-good-but-useless” features on S4. Sensible buyers should skip this one for sure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wake up,Samsung company, this is not what we want!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung company should produce something more worth owning, rather than this S4. If we look at phone companies around, they all inject certain degree of innovation into their every phone. But this is not the case of Galaxy S4, people did not say negative comments for no reason. Where is the innovation? What is the quality? Still implementing plastic trash? Get to know what customers want, Samsung company!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iit’s just not good enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played my co-worker’s new Galaxy S4, and it is sub-standard We tried and played new S4 together for quite some time. The more we played, the more disadvantages we found. People around my partition all agreed he should have something better than this phone. Do not consider this Galaxy S4, it’s just not good enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a Mediocre Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would think the best word to describe Galaxy S4 is “Mediocre”, from inside to outside, is all around or slight below average. Nothing to address on and nothing to highlight about. What an average cellphone!!!

    No, I would not recommend this to a friend