Customer Ratings & Reviews

Great phone , love the size of the screen . Long battery life

Overall great phone. Really good camera and battery life. Great alternative to iPhone users. Samsung smartswitch made transitioning from my iPhone a breeze.

Overall I would recommend this phone, has a nice big screen, great sound, and could use it as a remote for my tv, a very nice feature.

So... Best Buy emailed me requesting I review my new phone at just the right time. I have my Galaxy S4 in a Platinum Series kickstand case and I laid it on the side rails of my truck bed... And drove off. It couldn't fall off in my driveway, or into my truck bed. It even refused to fall off on my quiet residential street. It fell off on the busy 4 lane highway. It took me at least 10 minutes to get back and find it. As I was walking up to it, I watched 4 cars run it over! And there's no way of knowing how many ran it over before I got back. The big finish to the story? I am posting this review WITH THE PHONE. I can't say if it was the Samsung phone, or the case; but it works perfectly (although the Gorilla Glass screen is cracked pretty badly, the glass and a repair kit was $23 on eBay).

The S4 is a great phone. I love the features. It's great that you can scroll with your eyes. Excellent camera. Phone is easy to use.

Switched from iPhone 4s to this phone and I have no regrets. The phone is fast when on 4g LTE and has a good battery life so far.

It does everything I wanted it to do, long battery life and replaceable, easy to use, fast, and awesome colors. VERY HAPPY!

Replaced my blackberry. Much better speed and viewing size. Overall the phone has many more features than I will ever utilize and I would recommend.

Wow, did I ever labor over this decision. The iphone5 or this S4. In the end the screen size won out. Yes, android devices are customizable, and have just about as many app choices as an apple product, but the Apple products still work just a little bit faster and a little more reliably. This phone is superb, and most everyone will love it. My wife picked up the Galaxy Note II and she loves it! The excitement associated with these new Samsung products is addictive, where the Apple products haven't been so groundbreaking in recent years. So there it is......

Overall I really like the phone and it is easy to use. The camera takes great pictures.

Staff were VERy helpful make the right choice for my FIRST Smart Phone. Very patient with ALL the questions I had. I have signed up for the "Beginners Class" and hope to learn much more about my new phone.

Love the phone. It's an easy phone to navigate. Pretty self explanatory. The battery life is good. The camera is good quality.

Over all it is a nice smart phone , with great camera and video and large screen !!!!!

Galaxy S4 phone is a very good buy. The phone is pretty easy to use and makes, receives clear reception. The camera is very good! Lots of options!!

Thank you, Best Buy, for allowing me an opportunity to write a product review. I've searched for the option to do so on Samsung's website without success and didn't want to post via social media. First of all, my purchase experience at Best Buy was great. The associate was very friendly, knowledgeable and helpful. I completed my purchase in less time that expected and went out the door happy to have an item my daughter requested for Christmas. My 17 year old daughter wanted to switch from Iphone to Samsung, so we purchased a Galaxy S4 as a Christmas gift for her. Didn't get a case because I wanted to let her choose one. HUGE MISTAKE! Within 4 hours the screen was cracked. The phone fell from her pocket, mere inches to the floor, and it made a hairline crack across the screen. STRIKE ONE. Then the phone started getting really hot when it was charging. Like, uncomfortable to the touch hot. STRIKE TWO. Hugely concerned because my daughter sleeps with the phone charging on her bed, called Best Buy customer service and they said return it to the store. Since the closest store is 45 minutes from us, it wasn't something we could immediately attend to and just kept a close eye on it while charging. The final straw came when the phone was accidentally knocked into a toilet FOR ALL OF TWO SECONDS. We immediately took the phone apart and since it was late at night, hit google for some advice. Most comments said put it in a container of rice and leave it for several days. We did that, for 5 days. The phone will power on, but the screen flashes continually. Called Samsung customer service and was basically told not to bother sending it in for repair as 10 times out of 10 it would come back BRR (beyond resonable repair) or something similar. STRIKE THREE. I realize there is some user error involved here, but we're hugely disappointed in this first Samsung mobile experience. We have several large ticket Samsung items in our home (TVs, new French Door Refrigerator) so it's been a known and well liked brand in our home, until this experience. Since I didn't purchase insurance on this phone, I don't have any recourse other than to outright purchase a replacement. We'll be going back to Apple for the next one. Sorry, Samsung. We wanted this to be a great experience and it just didn't turn out that way.

Always had iPhones and was concerned about switching to android - I'm glad I did!! If you're a techie this is the phone for you. Iphone 5 has nothing on the Galaxy S4 when it comes to all the things you can do with the phone everyday. I'm still discovering cool features even now and I've had the phone for almost a month. There is a learning curve if you're an iPhone user but it's worth the effort.

Great battery life. Talk to text feature works great . Pictures are clear. Great integration with Microsoft Exchange server.

I've had a Samsung galaxy phone starting with the galaxy s2 skyrocket. I upgraded to the galaxy s3 now my entire family has the galaxy s4. I was an iPhone user and switched to Samsung and will never go back. The galaxy s4 phone is very user friendly and I couldn't be happier.

I just switched from IPhone to Andriod. Overall I love the phone and will not go back. Two things I do not like are: The video quality is so good the videos cannot be sent by text messages. You have to record in a lower quality to send. The other is the group text. It took awhile to get it to work and now my group text come back on an individual thread that has to be downloaded. After download it send to the group text. So I get two notifications for one simple "LOL" text. Kind of annoying. Other than that I love the phone. The camera is AWESOME.

Although the rest of us are iphone users, my 21 year old daughter loves this phone because of its ease of use and big screen.