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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,251 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good phone for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY FIRST EXPERIENCE WITH A SMART PHONE. IT IS EASY TO USE, DEPENDABLE. TAKES GREAT PICTURES. GETS GOOD SIGNAL ANYWHERE I HAVE BEEN.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great cell phone for my personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at a different cell phone when the sales associate suggested the one I bought. The suggestion was based on how I was going to use the cell phone. I am very glad I went with the suggestion. I love my new cell phone. The picture quality is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good battery life and apps easy to access is a good size.has a good size screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Smart Phone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has tons of great features. Still learning them all. Picture and sound are great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love the larger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures, not too difficult to learn on, easy to text and love the larger screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this phone in Best Buy while shopping for something else and asked the Samsung guy to demonstrate it for me. After the demonstration I wanted the phone because of it's amazing capabilities. This phone will scroll through web pages by following your eye and head movements and you can also wave your hand to scroll. It has an app for cable TV which will download a channel guide and after syncing the phone with the cable box I can use it to change channels. The camera has a bunch of different modes too. I like the panorama mode myself. These are just a few of the amazing capabilities of this phone. Go see a demo for yourself and find out what else it can do if you're interested.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera, disappointing return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, the camera was great. After a couple of weeks, the camera started to randomly freeze and be unfocused. Tech support adjusted settings and said it was fine. Now I'm past the 14 day return policy. I don't agree with the return policy of the store for defective equipment. I then had the inconvenience with dealing with the manufacturer, Samsung, who is repairing the phone, not replacing it. Best Buy and Samsung turned my excitement about my upgrade into a chore. I am now calculating how I can replace the phone under my current Verizon contract and where to go for my next upgrade purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this phone. The camera is great and 4g is fast. Great battery life too

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It's easy to learn the very intuitive menus, and the screen size allows easier viewing of photos and video. I also like all the many set-up options for personalizing the looks and sounds of this phone. Although the battery life could be better, it's not nearly as bad as some folks claim. Then again, I don't spend all day playing games or checking my FB status.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone, easy to use nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many phones and this is the best. iphones cannot compare to android anymore. The newer s6 model doesn't have an sd slot, this one does.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    COOL FEATURES!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone. the 8mp camera takes awesome pictures. The features that remove passer-bys from your digital pics is cool. The hands free option of waving your hand over the phone to answer and using your head movements to scroll web pages are some of the best features I've ever seen in a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Another Great Phone by Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this phone for a month but I like it so far. I haven't learned how to use all the features. The camera is supposed to be one of the best but I keep getting red eyes in low light (might be due to operator error). This was an upgrade from the Samsung Galaxy 3 and I am pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    It's a great phone and easy to learn.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything that can make life easier. Hands free part of the phone is great. So easy to use and has a great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great high end smartphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great in low light. Call quality is excellent. Like the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Just a great all around phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great and light weight. Does everything I need and with speed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Great display, camera is awesome and the speed is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone rocks! Camera's are awesome. Speed is good and picture is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't ask for a more versatile device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I'm sort of geeky, I love the phone. It gives me all the options that were advertised, and many more. It does have a steep learning curve if you're going to use many of the features, calling one up in a given situation can be very involved, especially if it is a infrequently used/needed app. I'm quite happy with my purchase, I think the price vs. features value is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone, with a lot of utility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely a good deal. It is well balanced as far as the amount of apps and capabilities that it offers. I definitely apprecaite the Android O/S over other smart phone offers. I am very happy with the ability to add extra memory. The camera is top-notch. Having come from a basic phone and kepty an eye out for a smart phone that provided the capabilitie as well as flexibility that I have been wanting, this was a great purchase. I am more than satisfied with it.

    I would recommend this to a friend