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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,251 reviews
  • Rated 5 out of 5 stars

    Overall Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile. Used fairly heavily throughout the day and battery life is ok but not great. I still love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    S4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great phone, slim and with lot of features..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it takes great pictures and it very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice phone...better than my old HTC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is making great hardware these days. The S4 is no exception. Other than battery life (really expected on smart phones which are heavily used), this phone is great. No spontaneous rebooting. No weird reactions to surfing or other programs. Nothing odd happens at all. This phone is awesome! It always seems to work.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Mobile Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 4 is a user friendly mobile phone which has so many options to customize for your preference. This phone is light weight and a good size screen to view. The flip cover for this phone is perfect, it protects the screen from scratches, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone! Does whatever you need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to see, easy to handle, and easy to do everything, despite it's "larger" size. Girls like iPhones because their hands are small. This is a guy's phone. Good for watching ESPN live events, or YouTube videos. I consider ithe Galaxy S4 my "mini Pad" and use it as such. Processing speed is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as an upgrade for my husband, he is very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with my phone. I love buying phones from Best Buy. It is always a quick and painless experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really getting me more interested in using the text feature because it is so easy to use....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    Awesome camera and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the galaxy s3 and I think that the s4 has better battery life and screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone ! I'm never going back to iphone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall AMAZING phone. Never going back to iphones or blackberry. I recommend this phone to any age or anyone with little to no experience with smartphones ! Very easy interface and amazing picture/video quality ! Love love love this phone :-)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    love ease of us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use. Everything is easy to get to. The camera is super sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone at a great price from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for watching videos and listening to my music. I also surf the web and get my email. The only real issue with it is a shorter battery life but that is to be expected considering the screen size and how much I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone better than apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is head and shoulder above anyone in the phone business

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Samsung is the tech leader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has proven again that it's the king of innovation with the Galaxy S4. The 5 inch screen is large enough to display any movie without making you feel as though you're straining to watch. The eye scroll feature lets you effortly read any article without manually scrolling the page with your fingers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Nothing to get excited about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from an IPHONE and am not an IPHONE lover or I would not have switched. Nothing special here, way below the hipe. Battery life is marginal unless you turn off many of the features. The Camera and especially the video can be stunning. A big plus there, but the rest of the new features with the hand gestures and eye recognition don't work well enough to bother with. The hover can be more of a nuisance than help. Please get back to basic development of phone communications - speeding up display and reducing cost of data pushes my buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Meh, I prefer the Note 2 even though its huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the iphone 4s, the samsung note 2, the samsung S4 and a few other Android-based phones. I test-drove the Note 2 for a couple weeks, it was huge, obviously. I then switched to the S4 and found that I couldn't operate everything on it with one hand, so that removed my negative thought of the Note 2. Also, after hooking up my work exchange server, I found that lots of the functionality was lost, more so then on the Note 2. A few things that I really didnt like in comparison to the Note 2: - The Calendar app makes turning calendars on/off much more difficult. On the Note 2 it just took a couple clicks. On the S4 it took several. I do this often to switch between professional and various personal calendars. - The email app also was less efficient from a useability standpoint. I forget the specifics now, its been a while. Overall this is a good phone but I had to go back to the Note 2, mainly because I rarely actually use my phone as a phone. I use it to check email, surf the net, read articles/books, play games with my kids etc. The Note 2 was much better for my type of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Not bad overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all this phone is not bad. I am pleased with the size of the screen, I wanted a larger phone to make texting easier for my large fingers. Sync with other Samsung device is cool. It does have an issue with reloading deleted emails which is a bit of a pain to deal with on a regular basis. I wish sound was a bit better, I have an Otter Box case on it so that might be part of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    change from Iphone to GS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to always going to the app screen was annoying at first since the Iphone had it so quick and ez but when you get passed that its a great phone, plenty of options like s beam to share photos and music. I really like the speach to text and it not having to be an app. I'm Happy with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the features of this phone are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been awesome. I'm finding new things to do with it everyday. One feature that was a total surprise was it has a port that allows you to use it as a universal remote. The watch on app uses that port to control your tv and cable or satellite box. In my case I have Directv and it works perfectly with it. I'm really enjoying this phone. The only thing I would caution about is how fragile it is. I had this phone in the Otterbox. It was in my pocket by itself with the screen facing my leg and I pulled it out after work one day and the screen was cracked. I would strongly recommend that you purchase the Geeksquad protection for it. Fortunately I had purchased that and they got me a replacement in just a couple of days. I definitely recommend this phone. You will enjoy using it everyday!

    I would recommend this to a friend