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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,251 reviews
  • Rated 5 out of 5 stars

    Great for a first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teen daughter loves it. Uses it nonstop. Battery could definitely be better but overall no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall phone is great, love the screen size and the many features. the battery life could be better, I charge it at least twice a day but I am on it alot so maybe that's understandable. if you are having second thoughts about getting this phone don't worry, I believe it lives up to the hype.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent overall. Lots of useful features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent overall. Lots of useful features. I keep finding new things it can do every week. Overall I am very impressed with this phone. And thanks for the great deal on it Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone, average carriers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a very good phone. Great screen, great functionality, and I really like the camera. The sound from the speaker is average, but I generally stick to headphones with it. A good case will keep it from sliding out of your hand, and also will keep the screen off the table when face down.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Galaxy S4 for our household. It is far superior to any phone I've had and I personally like it better than the iPhone. The pictures it takes are amazing and that was a really important feature for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 4S and upgraded to the Galaxy S4 and I couldn't be happier. I have had it now for a little over 3 weeks and had no issues with it. The graphics are great, sound quality is awesome, and there are many more features than the iPhone. I will definitely be a Android fan now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Purchased for my 12 yr old.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has had iphone, 3, 4, & 5, but she really likes the Samsung. She said when she saw my Samsung phone, played around on it, she found the picture quality & sound quality to be better then any of her iphones!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone with excellent sound and picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an IPHONE 4S and switched to the Samsung Galaxy S4. The s4 is clearly a better phone with better picture quality and sound. However, I find the phone a little too big to carry around. However, once you get used to that, the features and benefits of the Samsung make it all worthwhile.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Beam Me Up, Scotty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, all this phone needs is a biometric sensor suite and I'll be transported to the bridge of the Enterprise. I stuffed a 64GB Sandisk Extreme uSD card in it just before the update came through that lets you move apps to the SD card, and everything just works, and works quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great size, easy to read, easy use of email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some things are hard to figure out, but maybe it is just my age! It took me some time to figure out how to get the pictures off of the phone and on to my PC. I didn't have the proper software but I have it now so it's quick and easy. As is downloading my iTunes library to the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in between getting this and an iphone and I am so happy I chose the S4. This phone is great. Speed is incredible and it does not lose net at any time. The best thing is I was able to add a SD card for greater space and that option makes this phone perfect. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned an iphone and Motorola droid products...this Samsung blow them away. The phones camera is excellent. The HD screen is amazing. The android software and festures make this phone fun to use. The hand gestures are a cool feature. I would recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Reception

    Rated 3 out of 5 stars

    Average quality,short battery life, poor reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is average. It has a good camera, and it is easy to use, but the battery life is short. The reception is poor compared to the other phones I have had. In addition, I have had to take the battery out to restart the phone numerous times because it would not power-up for some reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great machine, should be better phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine not the best "phone" . I hear my echo on this phone with almost every call...it's very annoying. I do love all the features..especially with camera.. I love that I could use out of country with no issue. Should have a better call quality though as this is a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    this phone was a replacement for an iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced my iphone 4s. It has been a great choice so far. I love the pictures it takes, the sound volume is great. the battery life sucks but i think thats my fault because i have a lot of open apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    over all it is decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone overall. Has a good amount storage the camera and the camera features are great. Reception is much better then my last. The one they need to improve on is the voice to text which is terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A great multi-function phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am rather new at cell phones but so far, this one has done everything I want it to and done it well. The quality of the pictures is astounding. It also allows me to take email, Face Book, etc., with me which was one of the main reasons I decided to make the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a flip phone for so many years I am sorry that I waited so long to get this phone.Sound quality is the best and I love the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Switched from Blackberry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, takes great pictures and the resolution is very clear. It does the normal tasks and work functions that allowed me to easily transition from blackberry. I miss the QWERTY keyboard, having trouble typing and the auto-correct is not my friend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Up graded from the orginal Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model because of the larger screen. I love the "wave" features since I have carpal tunnel. I have had only one problem and for some reason it would make the connection to charge. Best Buy replaced my phone with a new one...glad I purchased the insurance.

    I would recommend this to a friend