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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,251 reviews
  • Rated 5 out of 5 stars

    Nice pnone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son, it was free and he liked the removable battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best technology to date.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time Motorola owner, so I always assumed that advertised features always "sort of worked". I was one of those people who thought, well, if you want the latest gadget, with the newest technology, you have to expect it to be buggy and semi-functional. Not true!! This Samsung has got their s**t together! Some of the features like "Smart Scroll" may not have much real practical use, but it works! The hover feature is awesome, wave to answer, smart pause, all flawless! After being an early adopter to the original Droid, the Droid 2, the Bionic and the Razr, I got used to disappointing results. I am VERY surprised at how much I love this phone. Bye Motorola...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an HTC Thunderbolt, this phone has an amazing battery that can last me 16 hours, while still having 40% left when I go to charge it at night. Haven't had any issues with the phone or software. Should serve me well for quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome gift for my son's grad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been wanting an S4 for a while and Best Buy's Thanksgiving day sale at 0$ was great. He games on his phone and the screen size is much better for that. He has been raving about the features including being able to control the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung s4 worked great. Traded it in for the Samsung note 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for Grandfather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandfather likes the phone and has not had trouble using it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great HD play backs, can play games on it that I wasn't able to play before on my other cell phone. It's a great size fits in my pocket of my jacket. I got this phone for my 3 boys ages 20, 15 & 12 years old. They like it !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    All the features I wanted in a smart phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really was glad I waited for this phone/computer. Was fairly easy to use and I like the speed that it operates at. The camera is fantastic!!!! It's better than my present home camera. I've already added a 32gig SD card for more memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchase Motorola phones, but after the Droid bionic mess I will never buy another Motorola again. Samsung galaxy S4 is the best smartphone I have ever owned. They have really made a great phone with a lot of good features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy s 4 is easy to navigate and is fast. It's easy to text and reply to emails. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Loaded with features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like Android phones, this is the one to buy. The large screen is easy to see and makes it easier to find your way around the phone. The features are really too numerous to go into. Other than the battery life, its a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone ... best I have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with loads of features ... easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few android phones over the years and seen a lot of chappy phones. I most recently had the Samsung Galaxy S2 when it first came out. It was nice but nothing special. The Galaxy S4 has exceeded all of my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from Apple and I am very pleased. Has so many BETTER features than Apple, plus more apps and more free apps especially. Two "complaints" (but not deal breakers, just need to change next time). TOO thin. I find a little more thickness would help prevent it from sliding in my hand as much as it does. Second...POOR design having the volume buttons exactly opposite the Sleep button; holding it with one hand, like everyone does, you hit one when trying to push the other--Apple does have that right with the Sleep on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily readable screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to turn in my Apple 4s and try the Galaxy 4 by Samsung. I really like this phone. It syncs with my Samsung tablet easily, the screen is very easy to read and for those of us that may be a little older this is a fantastic feature. My son just traded up to a Apple 5 and now wants to purchase a Galaxy 4 after using mine for a while. He's 22 and didn't think I would learn how to use the phone. Ha! Mom has skills :) and the phone is that easily learned.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect phone that does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It is large, but still fits comfortably in your pocket. Buttons respond very well, games are in great high definition, and it has a lot of memory. I highly recommend this phone to anyone who is shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    camera focus slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all in all a very good piece of equipment. the only thing I would improve on is making it more durable and a little better battery life...other than that there is nothing better out there when it comes to speed and operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the best phone I've ever owned!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had various brands and styles of phones in the past, but this is my first Samsung product. I am very please and still love the different features it has to offer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone at first intimidated me since my last phone was a little flip top. It is actually pretty easy to use!! I am currently having problems with Outlook so the phone has become my email source!! very glad I have it!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. Have great call quality and I love the features. The scrolling and multiview features are pretty awesome. Love the screen size. Makes it easy to view websites and such on the screen due to its large screen.

    I would recommend this to a friend