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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,251 reviews
  • Rated 4 out of 5 stars

    Good phone for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works good for what I needed. The battery could last longer though. Speaker isn't very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    64 and new to Samsung G-S4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This S4 outperforms anything I've had before. I don't need the extra bells and whistles of the S5 (not that there's anything wrong with it). For the money, the S4 simply, works.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large screen is nice, but it does (naturally) make the phone itself pretty large. Unfortunately, the phone also feels like it really needs a good case. But one that protects it well (such as an OtterBox) makes the phone even larger, and removes the sleekness of the smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone what else can you say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as it shows above, the call and picture quality is excellent. Considering what the device does the battery life is not bad at all. All in all a very good device.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nifty features with blazing speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's phone and although I don't use it primarily, just by the features that I've seen and the speed of the quad core processor, it really is a great phone to use. Just waiting for that price to come down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the phone I wanted in the color I want.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an iPhone to android. The learning curve is a little rough, but I really like the bigger screen. Anything to avoid using readers. So far I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is one of the best electronics makers I know. We have all of there products. But when it comes to cell phones hands down the Galaxy's S4 is a great for everything it like having a computer in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone for any android fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a replacemant for my motorola droid bionic. (which i still have as a backup). found it on sale for 49.99 minus the 50 dollar best buy promotional gift card deal. it only cost me the taxes. about 6 bucks. so far this phone has worked great. no complaints except battery life. its just above average ( all phones batterry life stink ). android os easy to use, interfaces with pc very well. (better than iphones) and typical Samsung technology is superior to most others. very happy with upgrade. my kids have iphones(GOOD)but i prefer what i got. SAMSUNG GALAXY S4.(BETTER)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy swith for the non-techy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was time to replace my ancient iPhone 4 I turned to the Galaxy S4 because of the deal Best Buy had for Black Friday; you can't beat the price when it's free! I am the opposite of techy so when my husband also got the same phone I knew I had an in home tutor to show me all of the phones tricks. So far the transition has been super simple. I got the phone home and started customizing right away. I love the Android operating system with all of the free apps and widgets! The phone I had would overheat and die within hours, but Best Buy was super helpful and got me a new device and it's been problem free ever since. I love the long charging cord that comes with this phone. There are many pro's and I've yet to find any con's.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking for a new phone. However, had no choice since my broke. I love the ease to use of this phone. It fits comfortable in my hand and the battery lasts for over a day. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Super Screen. Fast Internet connections.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Thought it might be a bit large, but the thinness makes it easy to slip in a pocket and the large screen is a joy. Downloads are quick. Love the numbers on the initial texting typewriter.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I love it. I've been waiting for this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I've been waiting months for it. I have the Tab II as well. Samsung makes a very good product. Between the two of them, they are my primary sources of electronic communications and information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cell with plenty of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a phone that allows me to keep up with my emails and text messaging with ease

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a replacement for my Motorola RAZR MAXX, and love it so much more. Easy to use, speed is better.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellant phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cell phone I've ever owned. It is fast easy to use and does about anything you could ask for in phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Phone is great. I love it. The only thing that really bothered me was that is came preloaded with Amazon. The store, the kindel stuff, all that. I thought "Nice". But, then i saw there was no Amazon instant video. tried to just go to the sit and usr from there, no luck, it wont work. i found this extreamly annoying. being that im upgrading from a MUCH cheaper phone that still worked fine and it would run any video from any service. even BEST BUYs Digital copy site wont work... and even more annoying the app also wont work! There are ways around all this.... but for what i paid.... it should just work. Please dont get me wrong. the only reason i went on a rant there is because this phone is so AWESOME. its just annoying to be able to do all this crazy stuff anf not be allowed to use very simple things that most other phones have no issue with. also i fins the ristricted saving options to the SD card annoying as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone for a grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. With the help of my grandson, I am finding all kinds of new things to do with it. Love the pictures it takes. Love the voice option for texting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very easy to use with a ton of features. Biggest defect is the same as with all android phones random call drops, but worth it with everything the phone offers. The call drops are not that frequent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone / value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch videos, stream music, and play games off and on through the day and most days, the battery has enough charge to make through. Replaced a Bionic with the extended battery and this lasts longer.

    I would recommend this to a friend