Customer Ratings & Reviews

The big screen is great for browsing the web and watching videos. It has helped take the place of my old laptop because I feel like it can handle most functions I'd use on a portable device.

Good phone for better price; But it says unlocked; then it should not come with network name; Photo, video qualities are excellent. Tech savy one ... Enjoying this as our family member ..

I was a very unhappy user of Virgin Mobile. Virgin Mobile support only gave me lip service and Sprint just laughed when I complained. I still can't believe I stuck with them as a carrier. Their service was awful to say it kindly. The phone geeks recommended that I move to Verizon and I choose the S4 phone. The combination is fantastic and light years ahead of Virgin Mobile.

Came from a galaxy nexus and all around this phone is 1000 times better. Battery lasts all day with moderate use, compared to my old nexus that would last till lunch with half as much use.

I really love this phone and if you enjoy Androids this is top of the line. I would definitely recommend this phone. Wish Best Buy would have more than the 16GB in stores, but whatever.

I love this phone it has really made my life easier and organized. The ease of using multiple apps and setting up the phone was awesome and the value and quality was worth the purchase.

I've had this phone for about a month and I have nothing but great things to say about it. The processor is very fast and rivals my laptop's i7 processor. Have had no problems at all.

I love this phone. It was easy to set-up and pictures quality is fantastic. I use this phone for so may things that I never used on my previous phone. Music is great and sounds great.

It's a great phone, switched from an iPhone 5 and have been happy making the change. Nice big screen, thin enough to feel comfortable sitting in pocket. Batter drains quick, but is most likely due to bad signal in center of building I work in.

I have enjoyed owning this phone. It is my first smartphone and I was nervous it was going to be difficult to use. So far, all basic functions have been easy to get to know and use.

This is an awesome phone, even if it wasn't free. It's everything the iPhone should have been which is why I left the Apple ecosystem. I particularly like the ability to use the power button to put the phone into aiirplane mode. Swiping down on any of the main screens brings up a list of essential functions (wifi, bluetooth, GPS, etc) that you can turn off or on as needed, The app update process is a bit problematic. There are times when an app updates, the phone notifies you that the SD card has been disconnected. The only way to reconnect the card is to restart the phone. If you have any apps installed on your card that you're trying to start up or have been running during the process, this can be a bit problematic (not to mention frustrating). Overall it's a great phone once you get past that discrepancy.

It is really easy to use and has a lot of cool features. Overall I love the phone but the sound quality on calls could be improved.

The picture quality is awesome. Swapped from Apple to Android so still getting used to how to use it. I like that I can look at two things at once. Speakers are good also. The battery drains easily. That is probably the only downside.

This is a great phone! It's fast, has a brilliant screen, and excellent sound quality. The battery life is the only think which bugs me...but I keep a charger with me at all times..

This truly is a complete phone! Love all the features and the speed of the phone. The battery is great, last all day on a single charge and I am so glad I made this purchase.

I went from the original Droid "Draft" version to this one, so I was in the dark ages for quite awhile. The graphics are super-duper, and very easy to navigate. A great phone!!

I went to T-Mobile to replace the smart phone that I lost (Behold). And I purchase another phone Samsung Galaxy S 3 for 300 plus dollars. This was during the weekend, Monday morning I was getting ready for work and seen a Best Buys commercial offering a better deal. I stopped by after work and it was on. Saving me hundreds of dollars and a up grade for the Samsung S 4. Thank you so very much Donnie Smith in Duluth, GA

Coming from the Droid 3, this was a huge upgrade for me. This phone works! Also, all the features, air view, gestures, etc. really help to set this phone apart from any others.

Over all a great product. Great phone...love it best smart phone I've owned I've owned four other smartphones this one is way above the rest.... S4 and Verizon make it work !

Perhaps it is my age, but I dislike the fact there is no keyboard. I find it difficult to type messages with the phone in a vertical position. While you can turn it horizontal, the keyboard takes up nearly the whole screen and you cannot see the message you are responding to. It is fairly easy to use and it is very light, but the cost (with Verizon, who doesn't discount as much) and lack of keyboard are a turn off. No problems with the Best Buy staff, they did a great job, but I would try something different.