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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,251 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second smart phone. Love the ease of use. Great apps. very good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for neophyte

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great; however, Best Buy rep told us 'activation' fee would be waived for 2 phones if I produced proof that I worked for Home Depot, which I did at first billing. At that point, Verizon said they were not activation fees but upgrade fees; hence, no waiver. Tomayto, tomahto. I am disappointed in Best Buy as agent and in Verizon as carrier of 10 years. If I had the means to go elsewhere, I would.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new phone. It takes excellent pictures. The reception is also exceptionally good. I do not have any complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiss army knife of phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed at what it can do. Still need time to fully absorb all the features. However, unless you live in a fantasy world, most of us drop our phones on concrete and/or expose them to heat and moisture eventually. Hopefully the plastic construction is meant to deter those effects better than metal. (Plastic is not a bad thing.) I believe every phone should have hand-to-concrete 9 lives drops. We'll just have to wait and see how this one holds up. Yes, I have a Superman proof case. But we shouldn't need one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good phone with great screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to hate watching videos on my old phone but the Samsung has changed all that with their beautiful screen. It's just the right size to watch stuff but still have portability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great iphone replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone and got this phone specifically to get a better camera flash. I didnt think i would love it as much as I do! Its very technologically advanced yet very user friendly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom hadn't had a phone upgrade in quite awhile, so I bought this phone for her. It's a great phone for someone who doesn't do a lot of cell phone use. There are more updated versions out now, go with one of those.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cell phone,has everything you want/need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone first of all is awsome quality and technology is beyond anyother cell phone and it takes great ppictures also.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best choice for my wife that has trouble seeing the other small screens.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Awesome phone but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone except the fact that the micro sd slot is useless. If you need a lot of storage and don't like using the cloud then don't buy this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been great so far. Have no problems. Does exactly what it's suppose to. Love the battery life, it lasts me all day!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall, great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Best app with it is the remote control for the tv. Very easy to set up and connected easily to my cable and tv.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great all around camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First smart phone. Easier to use than expected. Battery life much better than expected. I get at least 4 days between charges.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a college student and this phone is perfect for me, its fast and great for everything from social networking to texting.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I am new to smart phone usage. great telephone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed it, the camara works great and the apps available make more useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I had the iphone 4 and felt very stuck having to pay for stuff that is free for android im not a person that enjoys jailbreaking so I didnt want to stay with iphone. Jennifer helped me at the rancho cucamonga store. She was very nice and the the time spent at best buy very pleasant. The features on this phone are immense compared to the outdated iphone that only sells their logo.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone....excellent battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for a month or so now and LOVE IT....the picture quality is good and the PHOTO STORY APP IS FANTASTIC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone 5 to the S4, I was a little uncertain at 1st as to how a different operating system would affect my opinion, battery life is decent but hard to make it through the day with normal use without recharging it or switching out the battery. I do however like the fact that the battery is able to be switched out.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best phone EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best on the market. Great speed, resolution and abilities. Must add micro SD card for additional storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone! I haven't found anything I dislike.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. No dropped calls. The camera is very nice and combined wirh the excellent display makes for viewing pics fun.

    I would recommend this to a friend