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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,251 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great device multimedia use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very flexible in how you can setup and operate the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the phone! There are great videos available to help learn and/or operate some of the features. I have reduced the use of my laptop with this phone! I could go on and on about the really cool features too. 2 features I am discouraged about is the volume of the ringer and the weakness of the vibrate feature. My old phone's alarm woke me by vibrating, I can sleep through the vibration this phone produces.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone with great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fairly easy to learn for even people who have never had a Smartphone before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So so..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second phone. The 1st Samsung phone I had problems with it. After I cracked the screen and had it replaced. I started having problems with it. It would freeze, crash, at times my calls or text messages would not go through. Then it would over heat when I would charge it. So my Geek Squad protection plan replaced it. So I'm hoping to have better luck with this one. Other than that, it was a good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Very good phone,Quick processer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. much faster than my previous phone. great memory storage, does not freeze up when trying to do more than one thing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Easy to use. Great picture quality. Only drawback is battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Excellent picture and video quality. Has all the same features of comparables.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Easy to learn and a great platform to watch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great unit and well worth the money. Large in size, but once you work with it for a short time, it's feels more normal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone S4. Definitely no regrets. Great size phone. Can operate one handed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phone good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at least comparable to my IPhone 5. But the replaceable battery pushes way past

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall very good phone, camera and handles apps well. however a little complicated to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    easy to make your own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good easy phone for anyone to use, the camera is great and has different features you can use when taking pics and editing them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily a great phone hands down. The only issues I have is with the battery and speakers. The battery life while good can easily die if you do not pay a lot of attention to what programs and notifications you have running in the background. Outside of that, the speaker design is not the best. The positioning of the speaker on the bottom back of the phone yields poor sound quality unless you place the screen face down. If you do that, it makes controlling your music difficult unless you have voice control set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    love Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Always had trouble focusing when talking pictures, now I can tell the phone to focus and to take the picture. Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is an awesome phone. I had the Iphone 5 and it was a hard switch as I am an apple fanatic, but this phone has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alot of nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Phone after thanksgiving 2013 , I really like all features and easy to learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, awesome phone. I'm coming from an old Droid X, so anything is a good upgrade, though. I haven't really used it to its full capabilities yet, so I'm sure I'm missing a bunch of stuff, but it seems like a really good phone so far. My only gripe is that I find myself charging more frequently than I did with my Droid X. But at least not as nearly as much as I see iPhone people charge their phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fabulous phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, very clear screen, fast internet, talk to text is much improved.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    The right phone for everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed, I had the Razor Maxx the loved the battery life on it but it was a poor phone if you need to call in a hurry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great screen size for my taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this product to others i've enjoyed getting to know all the things my new phone can do would not change my mind.

    I would recommend this to a friend