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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,251 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything you would want in a smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to notice fewer "bars" in most locations than I had with my previous phone. The call quality is great and I'm not dropping calls but I don't think I'm seeing the signal strength I had before. Antenna issue perhaps? Software interpretation of signal strength maybe? Overall, the S4 is a great phone and I would recommend it to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice change from blackberry curve ... camera is fabulous ;

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great change from past Blackberry user. User friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all together a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone.. excellent features..good quality product

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone not super big and has a quick response.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday tasks . easy to I. Overall fast device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift for my nephew, he absolutely loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my nephew thinks I'm the best Auntie ever! Lol for buying him this phone. however get an otter box or very durable case, the one we got didn't work so great. he dropped the phone and screen cracked, but no biggie because best buy warranty replaces phone with no deductible. had new phone within 2 days, they ended offered a loner phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone that is very fast and easy to use. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    BEEN WAITING FOR WARRANTY REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time buying a smart phone and the phone was pretty easy to learn how to operate. However at the end of the 2nd week of activating the phone it no longer works as I started my Christmas vacation and was excited to get to take lots of photos with this phone. Well guess it was better it died at the beginning of my vacation or I would have lost all my vacation photos. I went to a Best Buy store in Orlando Florida to see what could be done and the Mobile service dept. said to call the Samsung Mobile number to see about returning it for repair or replacement. I called Samsung and they sent me a prepaid shipping label to return the phone, which i did on December 30,2013. As of today January 5,2014 the online repair status shows it is still open and they have not received the phone. i do realize these are holiday weeks and there may be closed at times but it is really frustrating going on two weeks now with no cell phone to use and still have to pay Verizon over $100.oo for services not being used. If Samsung has known of issues related to my phone then they had better seek a quick remedy with the software they use. I would be even more furious if I had to pay any amount to get this Samsung Galaxy s4 when I signed up with Verizon!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much nicer than my Droid Charge. Boots up very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone greag quality and great screen quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot's of great features and a decent battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nearly an overwhelming amount of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has all the extras and apps I need. The magnifying feature is terrific for reading small print and emails. Some of the body motion controls are fine if you are sitting still, but if you are walking while the phone is set to scroll to head movements the screen jumps around. I got it at Best Buy for $49 so I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the easiest phones I have ever had in 20 years. I was so leary about having a modern phone but I love this one and thank the young man who suggested it..

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very responsive and exhibits new technology features. Phone is the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great upgradce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is much faster than the last phone I had.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great sound and makes superb photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera with a phone. right size great service

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Not disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen, pictures, quality, reception, all good.

    I would recommend this to a friend