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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,251 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera on this phone takes great pictures

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone worth upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone worth it. Much better than iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Best phone I've ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a definite upgrade from the Bionic. I've had no crashing and everything seems to work as advertised. I like all of the new features except the smart scroll. It wants to go faster than I want it to go. The battery can barely make it through a whole day. I would definitely recommend this phone to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, would definitely recommend it to anyone looking for a phone that compares and exceeds the hype caused by the "fruity" phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. I had an S3 and did not realize the features until I got this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade from an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reluctantly switched to Galaxy S4 from iPhone and I love it! The possibilities with this device are endless. Love showing off the TV remote control capabilities and the facial recognition for the lock screen. The default keyboard wasn't great, but downloaded Google Keyboard and it works great. Love this phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smartphone For Access To Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung Galaxy S4 replaces a flip phone. All I can say is WOW ! What a difference. I held out purchasing a smartphone as long as I could. But my productivity was suffering. Everything I need now is at my finger tips. Yes, you do pay more for the monthly service. But it saves so much time having a smartphone with you. Till now I have not regretted the purchase of my Samsung Galaxy S4.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone for everyday use. Easy functions and camera is one of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade from my Droid Razr M. After doing some online research and asking lots of questions of the Samsung tech people at Best Buy, I decided to purchase two of these (one for me and one for my wife). Couldn't be happier with the phone and with the care received at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great but not easy to learn!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone! Very great features but not easy to master, great sound effects!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good battery but get frustrated when trying to use keypad during call

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, good phone quality, good picture quality. would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is good, camera quality is very clear, just what I was l looking for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seemed great but stopped working after two weeks. Though I was still within my return period as a silver member. Deptford< NJ best buy member refused to exchange it. He took the battery and sim card out then put them back and the phone finally came back on. He then said it works fine and wouldn't exchange it. He also said that since I purchased the geek squad coverage not to worry if it happens again that they will give me a refurbished phone that would be new to me or a phone worth equal to or less than the current value of my phone at the time of service. Don't buy the geek squad coverage. It isn't worth it. Also beware your phone might stop working after 2 weeks for no reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got an iPhone 5 when I got the Galaxy S3. I loved my phone, but she was disappointed in the iPhone (her previous phone was an Android). Got a great trade-in from Best Buy for the iPhone, so the phone ended up being free, even with the screen protector and case (and a couple of movies).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    enjoy using my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish I had a straight talk acct with unlimited everything. store was confusing on the program availability. one person told us one thing when looking at phone and when I went to check out the other person totally nixed all we had been told previously. just like options clear and enough time taken with me so I can understand what is available and the best value.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it its a lil bigger than the iphone but it is by far more advanced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost all I wanted in a phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced my HTC EVO... the only thing I don't like about it is the keyboard. It just doesn't work correctly an is often annoying. It also takes very slo...w pictures indoors with low light, also extremely annoying because I am trying to catch a quick snap shot of my 3 year old

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to learn to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Galaxy S 4 is easy to use and has all the features I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, but more than that the service was just wonderful. The guys met all my needs and helped with any problem. The fact that they said come back any time you have a question was all I needed to seal the deal. I love that store. I wpuld recommend it to everyone.

    I would recommend this to a friend