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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,251 reviews
  • Rated 5 out of 5 stars

    Great phone, great price, great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a new phone, transfer contacts and upgrade plan within 20 - 25 minutes. I appreciate Best Buy not pushing all of the extras and respecting my time. Great phone! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Had to take it back the very next day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited about new phone. Does so much more and lots smaller then my old phone. So I was a little upset when a line appeared down screen after a day. Had to exchange my new phone for another on the second day. Other then that...great phone....now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps are good, camera is wonderful, phone is nice,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 phone on the market for a reason!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a G1, G2, MyTouch Slide, Droid 3, and Droid 4. This is the first Android I've had without a QWERTY physical keyboard. The phone is top of the line for a reason. The specs and second to none, and the IR "remote control" feature is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO FAR I LIKE THE PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS REALLY TO EARLY TO TELL AS I JUST PURCHASED THE PHONE BUT EARLY INDICATIONS ARE POSITIVE - AT TIMES IT SEEMS TO NOT DOWN LOAD PROPERLY AND THE TOUCH SCREEN DURING SCROLLING (TRYING TO MOVE TEXT UP OR DOWN) FREEZES AND I HAVE TO START OVER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an android pro or rookie!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new phone. I was a little worried that it wasn't working as advertised until I realized I simply needed to turn my features on ha!! Since I did I can't put it down!#

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a great price.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my little sister and it took her a few days to learn everything. Now she's teaching me about Samsung phones.! Thank you.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone. A lot of features easy to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it was very easy to learn how to use this phone. It has a lot of features that I now have been using that I never did before. I like the style of it, and the fact that I have the Geek Squad protection plan too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied with S4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this Phone (only had a couple of months) the only issue I haven't figured out yet is when I leave it in my pocket set to vibrate "ONLY" it seems to get changed through out the day to "SILENT" and I've missed some calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am pretty much satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with most of the features of this phone, but I can't believe how fast the battery dies. I charge it everyday twice, when I am not the kind of person who is holding the phone 24/7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mobile device...fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. The internet is fast and reliable. It's also nice to customize this they way I want vs Apple who doesn't allow that...(a big reason I bought this vs iPhone5)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good all the way around, Good value for the phone, does everything that I need it to do and more. I got an Otter box for it, even that doesn't make the phone to bulky or to big. Best android phone out there right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest smartphone to get along with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem we had was our cashier. She was slow, had the radio on the desk, and was answering her texts quite a bit on her own personal cell, which she acknowledged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I have ever had. Blows an iphone away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as I phone 5 ,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was better , than I phone 5 . No problems down loading apps . Very user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Android is the best os for compatibility!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great tool for any work that requires a high speed hot spot connection for your laptop or other network enabled devices. Larger display than Apple and the ability to use Chrome browser sold me on the Galaxy S4. And it was free with new activation at Best Buy! Can't beat that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best phone I've owned yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Android OS phone and the best I've owned yet. Great for texts, emails, games, instagram, Skype, it does it all. Only complaint is that the battery is always running low so I'm constantly looking for an outlet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you know how to use the functions this phone is great. It really is like a mini computer in your pocket. I love the clarity of the screen. Overall a great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    need assistance using features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery always needs charging and I dont do streaming or play games not easy getting messages because I have apple ipad and apple pc. they dont come on the galaxy 4??? crazy// they want me to disable my messaging, No way. i use the iPad. and i want to get messages on both. not compatable/

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Typcial Samsung Phone Overall Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Galaxy and don't see much of a difference in 3 iterations of the phone. Still not pleased with how Samsung imports contacts. I have multiple listings of the same person even when I "link" contacts.

    I would recommend this to a friend