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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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  • Battery Life

    Rating 4.2 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,251 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone gives you everything you will ever need...the Best Buy store where I purchased the phone offer free classes to educate and answer any question. Now that is true follow through customer service !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is amazeballs.. can play Final Fantasy on it... super sweet... everyone should get one.. take it on a trip for fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I Have Ever Had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a IPhone, Droid Rzr, Casio, and the Galaxy S4. This phone blows them all away. It really does it all, and I felt like I've been using it for years as soon as I picked it up. I couldnt be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has enjoyed this phone since I got it a couple of months ago. No problems and easy to use. Love Samsung phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smartphone, just not a revolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love android, and the Galaxy S4 runs Samsung's version smoothly. However, I would prefer stock Android with no bloatware. My only other complaint is the rear facing, tiny speakers. You have to crank the volume to watch video and hear audio at the same time without headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from a flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided it was time to get a smart phone. The features that I have explored work well. There is a long learning curve ahead. Having read on line reviews, I am confident that I made a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best smart phone on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would change would be to have this one more durable. Why Samsung developed and released this phone when they had the waterproof and more durable version that they created for AT&T is beyond me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I've dropped it twice and it didn't break. My son's (a different brand) broke the first time he dropped his; shattered his screen. I never realized how much I needed this phone until I got it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best cell phone I have owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this phone for almost two months and it is the best cell phone I have ever owned. See comments above regarding why I like it so much. Sometimes it does feel a little too thin, maybe like it needs a countoured backplate or sides to make it more ergonomic to hold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have the best camera quality, especially on snapchat the video quality isn't that great. Other than that it is a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best on market for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With three active smartphone users in the home, we have had just about everything there is to offer. The galaxy's continue to be far superior. The note just seems too big as a phone so this is just right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Galaxy S4, first one started to peel apart underneath the glass, Geek tech never seen this before and he was surprised, always liked the Galaxy S4 that why I stuck with the same phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use and read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and read. The biggest help was the mobile phone technicians. They had good knowledge of mobile phones and answered questions accurately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung phones are awesome. I had the Charge before this one and had no trouble at all. I dropped it many times with no damage to the phone. They are much more durable than the iphones my kids have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone. Major improvement on the screen resolution as well as Gorilla glass protection. OS is nice and crisp and and samsung additions are great. If you have the money choose this over the s3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ability to enlarge the font size...not too large for my hand or small bag!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone for the tech savy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Samsung note 2 I was a little bit hesitant to go with the galaxy, however after seeing this phone and it's capabilities in the store I was not disappointed at nor did I feel slighted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything that has been written... and then some!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Galaxy S3 and thought hard about simply buying my son another S3... glad I didn't. S4 is leaps and bounds better; even some of the included apps are worth it! S3 was good, S4 is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone that can do whatever is needed, though the battery seems to wear down fast. It lasts all day, but the majority of the day I am at work and am not actively using the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone...a lot better than the iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all, this is the best phone I ever had. I would recommend this phone to everyone.

    I would recommend this to a friend