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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,251 reviews
  • Pros mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Problems from day 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the first day, the phone constantly glitched out, would turn itself off, and just be slowed down in general. This phone is for my Fiance, and I have an S3 that outperformed the S4 in every way by far. I had a longer battery life in the S3, faster processing, and no glitching. They are now having to do their rapid exchange program through geek squad (Which I am NOT impressed with) after having gone through 4 refurbished S3's myself, her though 2 S3's and then they finally gave her a new S4 for all the problems we've been having, and the NEW OUT OF THE BOX NON-REFURBISHED phone, is worse than any other's we've had. and to top it all off, now when it is plugged in to the original samsung charger, it DRAINS/LOSES battery while it's "charging". Not impressed, wish someone would contact me about this...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great first smart phone for me. It has a great number of features which I am learning about daily. Only complaint is the short battery life of this product but I have found workarounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had phones from every major company, and the S4 blows them all away. It's not even close. No point in rooting or installing a rom, because the stock rom blows away anything that's aftermarket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features for the avid smartphone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shopping the Galaxy S4 to that of the iPhone and am excited with my decision. The Galaxy S4 lives up to the hype and exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out to be a perfect upgrade from my S3. The display is amazing, it's easy to see even in bright light. The operating system is very fast, I can easily run many apps at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Seems large at first, but I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very intuitive. However, since I am middle age and not so tech savy, it will take me a while to learn how to take all the shot cuts and use it most effectively. Otherwise, it is fantastic!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has lots of potential...once I learn to use it. Coming from years of iPhones there is a large learning curve to navigate, but that is more about the software than the phone itself. It is a solid phone rich with features not available anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's phone and she loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves her new phone. The voice commands and voice to text & text to speech help her keep her eyes on the road. My personal pet peeve. A little too big for her hand but she is coping well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! There are so many features that I still haven't explored, but I'm sure they are going to make me love my phone even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it great phone has everything i need. Some aps could use update like the phone feature and so one but ower all best phone on market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my second Galaxy It is better than ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purposely went to buy a new Galaxy. I was not disappointed. I think this is much better than IPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Galaxy S4, the only thing that I don't care for us the battery life. I have an app killer on it but it still drains much faster than any phone I have ever had. That is my only complaint other than that the phone is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone--good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from a Samsung Stratosphere so the S4 is a major improvement. I still think the battery power needs worked on because a phone should be good for a couple of days. This one doesn't make a full 24 hours unless you don't use it much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super phone for all applications, calls, texting, internet, organizer, and many many useful apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new phone, the pictures, the graphics, sound, speed, are wonderful. The battery goes a lot longer, .... very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live everything about this phone. I use it to its max. The only thing I wish it could have is 3d capability. My last phone was the 3d evo. Other than that this phone is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect all-around phone with tons of apps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent a lot of time using the phone, and I love everything about it. There are just so many features, that I feel that I could dive deeper and deeper and never use it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to learn how to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to change from a BlackBerry to an Android . I researched all available phones and found the S4 to be just what I needed. So far I am very pleased with my selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Better than my old S3.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement over my old S3, which I loved. Easier keyboard to type with since the numbers are now included with letters. No need to switch between letter and number keyboards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone 5 and haven't looked back! I highly rec commend this phone to tech junkies!

    I would recommend this to a friend