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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,251 reviews
  • Rated 4 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and I have always loved Samsung products. I would highly recommend it to others, and love that I got it for free from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to recommend this phone to anyone that is looking for a phone that has everything and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with all aspects of phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been waiting for the new version to come out before upgrading my phone. Very pleased with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is great. Much better than my previous Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is Great. Better than previous Droid X2. So far no problems

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    i thought it was going to be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was happier with my old phone. I bought this one for the screen size.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I can't believe the color screen and the picture clarity that comes out of this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure about it...still checking it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this phone recently but have not played with all the features to see its full operation. Have had it freeze up on me from time to time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lots to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in the process of learning how to use it. I will use the help desk it the Best Buy Store. I really like that I can use the GPS to find my way around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great phone but it uses a lot of juice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. You must remember to charge it because all of the features suck up a lot of juice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone love everthing it can do its very entertaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched from Iphone4 because of small screen size,was advised against it but made a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I expected from the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from the Galaxy S3 and felt that it was a decent upgrade. The GS4 isn't game-changing but it is a quality phone which I'll keep for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best phones out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my mom. It's her first smartphone and she had no trouble setting it up herself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than IPhone!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this phone!!!! Glad I made the switch from IPhone!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an upgrade and this phone is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I have always been a Motorola user, this is my first Samsung, very impressed so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great processing speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, but I hate my service provider. That is all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but fragile and susceptible to damage from drops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - Galaxy S 4 4G LTE Cell Phone - Black (Ve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has feature that are great, but i have beenhaving problems with the display freezing .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still have not got the sound right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone but sound for calls is still not up to par. someday samsung will get this right. This is my 3rd samsung phone so something is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn't quite as good as I was told, still get most of a day out of meduim-heavy usage

    I would recommend this to a friend