Customer Ratings & Reviews

I can't believe I have to watch tons of videos to understand how to use my new phone. Not remotely intuitive, unlike my former iPhone. I wanted the larger Galaxy in part because I wanted the typing to be easier with a bigger keyboard but in fact it's way worse than my iPhone. I can't type one word on it without a typo, which is why, I'm guessing that there are 3 choices for the right word that pop up at the bottom of the screen. Samsung knows how bad the keypad is! Sometimes I can touch the screen -- a button or an arrow -- and nothing happens. I can press it repeatedly and get no reaction from the phone. Other times, if my finger even hovers over something, the phone reacts as if I've pressed it when I haven't. So it's always suddenly flying off to some other app or whatnot, some place I didn't want to go. The side "off" button is in the worst location possible and I'm constantly accidentally turning the phone off. It drives me crazy. Also, it is ridiculous the amount of things Samsung has installed automatically -- apps and stuff -- that I don't want but are hogging all my memory. I have 1/2 the number of apps, music, and podcasts on my Galaxy that I had on my iPhone (which had the same amount of memory), and I am constantly getting messages on my phone that I"m out of space and basic functions aren't going to function properly. Why is there a factory-installed NFL app on my phone that I didn't ask for taking up space? There are a ton of things automatically installed that I can't get rid of that I don't want. I've had the phone a month. It's totally ridiculous that I'm getting messages that I'm out of space. This angers me off no end. Who cares if I can take amazing pictures and do all kinds of things with the great camera if I don't actually have the space on my phone to take more than a few pix?! I had about 100+ photos on my iPhone in the gallery that I just always had there -- of family and friends -- and then I could still take dozens and dozens of photos on top of that just in daily life. Also, the Galaxy seems to be tapping into my Picassa accounts when I never gave it permission to do so and I don't want it to. I can't figure out how to make it stop. There are lots of these little things that it does automatically that I didn't give it permission for and I can't figure out how to stop. I assume there is a video somewhere showing me how, but who has time to watch videos all day just to understand what is going on on your phone. Do not even get me started on the battery life -- or complete lack thereof!!!! I can't even tell you how much I hate this phone and how angry I am that I am stuck with it for the next two years. Everything I do on it is convoluted, not possible because I don't have enough memory, takes 3 times more steps than it took on the iPhone, etc. Hate. Hate. Hate!

Very good phone but it was hard to sync my emails.

This is a decent smart phone for the price I paid.

Samsung did it again, another homerun with this one.

I Luv Samsung product And service is too short.....

Overall good phone for the money. Would recommend.

This phone is a great introduction to the world of 4g and hasva multitude of features that allow for you to connect to other devices such as tvs, blue ray players, internet streaming services, my car, tablet, and more. If you cant tell, im digging the goods.

Although this phone was free, I will be going back to an iPhone when my upgrade is available. Many of my songs from iTunes did not transfer to this phone. Phone is too big to handle with one hand when needed.

I really liked the phone. But, it didn't fit in to my lifestyle. I need to stay connected and am always on the go. I'm a runner, too. And there was absolutely no way I could easily carry the phone and run my routes. I find I can use my old Escapade to meet my needs -- stay connected by voice and text when I need to be connected. I will tell you though, the ability to quickly text to my colleagues and friends on this phone was really awesome. I turned the phone back in to Best Buy on day 10 of my contract and reactivated my Escapade. I am so much happier with my old phone in my pocket!

Overall a nice phone personally think its to big. The phone also has flex which in a pocket feels like it can break. Batt life is ok if you don't run all the cool features it has to offer.

I decided to switch from iphone 5 to GS4. Worse mistake I've made. The phone is very slow on internet, calls and anything you want to do. Let's say you want to call someone you have to touch at least 5 key's in order to call. Then you have to charge the battery everyday, if you're lucky the phone makes it to the night. Then the keypad, it doesn't have an auto correct, if you typed wrong you gotta fix it your self, but the iphone5 you didn't have to. And even worse The phone hangs all the time. I'm waiting for iphone5 S to switch back.

Would be a good phone if it didn't restart on me and when it comes back on it locks up so I have to take the battery out to get it to work again.

I am in the middle of a phone call, the call fail. The reception is bad. The pictures are poor quality. I heard great things about Galaxy. What is wrong? Please advice.

I would recommend to people who love technology. I love technology and love having different options so if you are like me you will love it!

liked the phone but couldnt adjust to android device. didnt like all of the access that the apps were requesting.

My only disappointment is that the phone is not fully compatible with my 2014 Honda. Can't get the phone book, last numbers, etc.

its just a phone with good commercials, not that impressed with most of it

I don't know why anyone says that the battery life is anything less than fantastic...I am a pretty consistent user and It is averaging 24-29 hours per battery cycle. Also, the reviews about how people say it takes forever to charge could not be more wrong...I can go from 1% to fully charged in less than 2 hours. The phone is quick..there is some lag every once in a while but nothing to write home about. The camera is outstanding...I can get individual droplets of water in a waterfall with ease and it looks crystal clear. Some of the gestures and motions are hard to get to work but I didn't ge the phone so that i could scroll hands free.... If you want a case to go with it, ask best buy about the new blueish S4 case that just came in...it is the most fitting case I have ever seen and its pretty durable. The one downside I have encountered is the USB mounting to a mac computer. They have gotten rid of the "mass storage device" option. I have had trouble getting my Mac to recognize the phone. Another little snippet of the Verizon version is that you can't go full circle with the home pages...on the T-Mobile and AT&T versions you can but the Verizon version, you can only go back and forth, not all the way around.

I recently got this as a deal with my wife, Not big into super smart phones but I like the phone, works great.

Could be a bit lighter. Love the way it responds! Loveloveloveloveit!