Customer Ratings & Reviews

Reasonable phone. Durable. I drop it frequently but it keeps working.

I've to learn more how get the benefit of it's capabilites

This phone has caused me a lot of angst--I think I would have done better with an Apple product....

First, 2 minor complaints: only 16gb on-board storage, and it ate a SanDisk microSD card. Solution: don't install every app in the store! and, format the microSD card in the phone's settings, storage, first then load it up from your computer. Live and learn! This phone is intuitive to use, for me. It makes clear and great calls, no dropped signals yet. As a media device, it beats my ipod touch all over!! Bigger screen, faster processors, more RAM add up to a fun time surfing the web, reading books, watching movies, playing games.

One of my daughters is using this phone. Front facing camera stopped working shortly after the purchase. Software update didn't help. I'm taking it to Best Buy for the replacement. Get iPhone instead of this phone.

I attached a case on my galaxy s4 and it was so big that it was like holding a brick up to my head to talk and my hands free devise only worked to receive calls.

My wife & I bought 2 of these & they both had to go back. In less than a week, the phone function stopped working on both phones & the techs at Best Buys & the Samsung tech could not get them to work. We exchanged them for 2 S4 Blue's(they didn't have any more black's). The new ones are ok so far...just 1 episode of non-function, but ok since.

Screen cracked within 24 hrs. Found iut this was a common prob with Bestzbuy S4s. Return/replace process was PAINFUL.

This phone is just an all around good buy. You can do so much on this phone. I use mine for multimedia everything. Skype, Netflix, Xbox Smartglass, Twitter, Facebook. It has more than enough processor speed and memory to do it all. The screen is nice and rich with colors and movies look awesome. My favorite part about this phone though is how good the camera is. It makes picture taking so easy. What are you waiting on. Pick up one today.

E-mail does not work. Went back to Best Buy store fifteen times in one month.

the instructions that came with this phone are useless.

I dont know why everyone is talking about that it feels fake because its not made out of metal. I love how light it is. This is my 3rd Samsung smart phone and I dont think I will be switching anytime soon. I just picked up the phone today, from the box to the power up its amazing. Feels great in my hand very easy to use. The best part is I only paid 3 dollors for it because of the Bestbuy trade in. But i would of paid full prize for it if I had to. The only thing I can complain about is Verizon took forever to release it

I couldn't resist the black Friday price of $0. I was actually an Apple user and was waiting for the Iphone 6 to come out. If the phone wasn't free I probably wouuldn't have switched. I am glad I did. I love the ability to customize the phone, widgets, and the large screen. I can get through a day without having to charge my phone. That wasn't the case with my Iphone. I love that the phone has a replaceable battery and additional storage on a SD card. The phone is much smoother and faster than my Iphone. It probably isnt a fair comparison because I switched from a Iphone 4S. I would say if you are switching from an Iphone there is a bit of a learning curve. I learn something new everyday on this phone. I highly recommend this phone. I doubt that I will go back to Apple phones again!

Battery does not last more than 4 hours on this phone.

I love this phone overall, and I haven't had many issues with it. The screen is large and the camera is one of the best I've ever owned. With that said, it's quite bulky and hard to use with one hand if you don't have very large hands. It's a trade-off to having the big screen.

I've tried a number of Android phones and nearly every iPhone iteration. I'm deeply integrated in the Apple ecosystem and have been for years. In fact, it would take a small miracle to find me using a non-Apple computer, now or at any point in the foreseeable future. That said, the transition to Android this time around was better than expected. My past experiences with Android were frustrating to say the least. Among my past Android phones were the Droid Incredible, Droid Pro, HTC Rezound, Droid RAZR, Samsung Galaxy S3,and Samsung Galaxy Note II. Until now I've always returned to iOS. I've tried a number of Android tablets as well and, until now with the Nexus 7 (2), I've returned to iOS every time as well. For me, it just worked. It was certainly boring, but it never failed me. With the S4, I can honestly say I will likely stay a while. All the extra gimmicky features are actually quite useful and I can see myself missing them on another device. Although there is an SD card slot, I do wish it came standard with 32gbs instead of 16. Otherwise, it's a great phone. Great work Samsung!

This was purchased for my husband who didn't embrace smart phone technology with open arms. The phone is easy to use for phone, internet and downloading apps. Within a few hours he was accessing contacts and the calendar as well. Call quality is excellent and the sound on this phone is a little louder than most which is nice. The screen has brilliant color. Phone size still fits in a pocket. My husband says it is the best phone ever. :)

I absolutely love my S4 because of its big screen and fast processor. Samsung really did a nice job on this phone. The only thing that I would like to change about this phone is the quality of the back cover as it feels cheap and flimsy. Also the camera on this phone is spectacular.

Lightweight but nice size screen. I love my S4 phone.

I got the galaxy S4 for my girlfriend and I, and then later on my grandparents. Here are my thoughts: This phone is a good size, large, but great for media. I don't have huge hands and I don't like that I can't reach my thumb comfortably across all the way to text with one hand. Touchwiz is a hate relationship for me, but for my grandparents a love relationship. I don't like all the samsung sludge that they install because it will slow down your phone. On the other hand, for my grandparents it is very simple, intuitive, and they have no complaints. The camera is great on this phone when it focuses well. Low light situations aren't always great, but that is the same for any device. The back speaker was hard to use after coming from an iPhone. I hate to admit it, but I am considering trying the 5s. One last note to be aware of, Samsung has a character flaw of their antennas not being so strong. If you are in a low service area, consider a Motorola device like the moto X.