Customer Ratings & Reviews

I recently upgraded to this phone from a droid x2. So far my only complaint which is typical of all the new smartphones is battery life. The phone fits well in my hand for texting and general use. The screen size is huge compared to my old phone which is nice for viewing emails and web pages. The phone is super fast compared to my old phone. As far as plastic vs a metal case the phone is just fine, I suppose these people would prefer to drive a car from the 70's also.

I have had many models of Samsung phones and I have been very happy with them. And the Samsung Galaxy 4 has not disappointed. The screen size is great, the camera takes quality pictures and has many modes of use. I have had the phone for 3 months and I am still learning some of the features. But I have had no problems and am very happy with it. Please note: This is not a phone for someone who is just starting to use an android. There are just to many features and could be confusing for a newbie. It is however a fantastic phone for the person who uses their android for business, personal and fun.

Had the HTC 1 for a week and the wife got the S4. I was ashamed I fell for the gimmicky metal case of the HTC. The S4 blows it away in all categories, camera, screen , interface... If your up for an upgrade or need a new phone get this one!

I really like this phone. I am an "average" user. The phone is easy to use, has a great camera, great battery life, great display and is not slow or sluggish. The only two things I can say negatively is the shutter on the camera cannot be muted unless you mute the phone and the keyboard does not have an auto correct feature. I had to download a 3rd party app to get the auto correct feature.

I have only had the phone for one day, but so far there is nothing to dislike. Screen is amazing, camera takes great picture, the air view feature is nice no need for a stylus just hold your finger over certain areas and info will pop up.

I've owned one of these for about a year now, and It's proven to be a good phone. Plenty of power for even an advanced user, has a good feel to it, and it tough as nails. I'd dropped it more than a couple of times, and paired with my BodyGlove case, it's never given a single problem.

There are many reviews on how great this phone is. I'll focus on a couple things. Overall, I am happy with the phone. The picture is great, whether looking at pictures, reading news/posts/webpages, watching a movie or playing a game. The battery life is short. The camera is great under the right circumstances, unacceptable in others. Outside in bright light the camera is great. I especially love the "best face" mode that takes 10 quick shots allowing you to save one or all #the saving part is a little time consuming and you can't take more pictures until complete#. I used it to catch good shots of the kids on rides at Disney, for example, when it's hard to frame and time to moving subject. Indoors in average lighting the camera is a failure. It is slow to focus and take pictures, and the pictures are usually blurry. Perhaps the flash needs to fire, but it isn't firing in auto mode. Finally, two mornings in a row, with my camera left in the truck overnight with temperatures at/below 30 #no phones allowed at work#, the camera hasn't woken up until it got warmer. Overall I love the phone, but am sorely disappointed I can't rely on it as a camera.

The phone is great but Android has compatibility issues. Apps I want to use and that don't work at all or as they should Avidia Bank, GoToMyPC, and Skype (won't do video). Samsung also keep the Kies program a big secret I found it buried on the website in a FAQ. It's and excellent program to link your PC to your phone and transfer your email contacts over. Advanced as they are they are not ready to replace the PC or the navigation which is good is not as good as my Garmin Nuvi. Screen resolution is fantastic and so is the processor speed.

I preordered the phone back in April and never looked back. This has been a phenominal phone replacing my iPhone 4S. I'm not the biggest fan of TouchWiz but that was easily taken care of by installing my own launcher from the Google Play store. After that this phone has been the best phone I've owned until this date. Camera is great, it takes really sharp photos and captures a lot of detail. My favorite part about the phone has to be the display, the sAMOLED 1080p screen is second to none, it shows such vibrant colors it's amazing really. If I could take away something from all this is that the plastic back plate cover of the phone tends to get a little slippery from natural oils that get left behind by your fingers. Aside from that great phone. I recently sold it on eBay for $405 in hopes of buying the Galaxy Note 3 so the phone definitely has great resale value as well. I would definitely recommend this phone to other people.

I've been following this phone since Samsung announced it live and I've been excited to get it. After waiting for my two year contract to expire, I renewed with this phone and I couldn't be happier. It's easy to use, and has a ton of features, some which even I haven't used yet! I've read plenty of reviews on it and for a smartphone, it actually has really nice battery life. Even in the reviews, I've seen it referred to as the "iPhone Killer". I'm an android guy and this is by far the best android phone I've every had. If apple wants to take back control, they really need to wow with the next device!

I use this phone while traveling the the states all the time. Had only two dropped calls in the three months that I've had it. Internet is fast and responsive. Wifi at home and mobile hot-spot when using with a laptop. The mobile hot-spot does not cost any extra. It just uses your phone data and there's no catch with the phone company. The bluetooth headset I have doesn't work as well with this phone like it did on my old one. Many people complaining of noise from my headset. The Samsung keyboard is so much better than the standard android keyboard. Battery life is good and can be replaced by the user if needed. Has a standard 8mm audio jack to plug into your stereo to play mp3s.

The Galaxy S4 from Verizon looks nice. Using it is quite an interesting experience as the Android platform allows users to personalize as much as they please. Except for a pity that the back could have been done better than plastic so that the phone doesn't look cheap, this phone works well.

You can read all the other reviews for more details on the good. But I want to share 2 big issues I have with this phone. 1. They haven't fixed a common wifi bug where at times when connected for a long period (daily at home) and try and use your phone the internet will no longer work - it will say its connected but websites/internet apps will just hang forever until you disable wifi and switch to 4G data.. then bam! things work. Resetting the wifi has become a daily hassle... and also I'm missing what are sometimes important notifications because I could go hours without working internet not knowing since it says its connected. This issue I thought was my routers fault, but even after switching it out 2x over the past few months and knowing this SAME ISSUE happens with my wife's GSIII, I have narrowed it down to phone. I have used the Linksys E4200 router as well as netgear R6300 and the new netgear nighthawk which the issue appeared on within a couple hours. Google this issue "Galaxy wifi connected but no internet" thousands of forum posts with no fixes... Samsung acknowledges the issue and has for more than a year but offers no solution or bug fix yet. 2. Since the time of the Galaxy SIII these phones have been known to crack very easy with small drops. Well.. I never once dropped my previous Moto Atrix 4G, however, within 2 months of owning this phone it has 3x slipped out of my pocket while sitting and fallen to the floor.. and yup.. from 2' the screen is now cracked.. I will be using my accidental warranty eventually if the single hairline crack gets any worse. I'm confident that MOST other smartphones on the market could handle the fall it took. And this phone certainly is far more slippery with its glossy plastic finish than most. Its just very frustrating that in order for the phone to not break itself in my pocket i have to buy a bulky case with some grip. 3. The smaller issue is with the software on the phone... this is a popular, new, near top of the line phone and yet the OS is sluggish most of the time. Since it was right off the shelf I noticed things get laggy easy.. just turning the volume up and down, or turning the phone and waiting for the sensor to turn the picture.. its slow.. much slower than my last 2 phones. I have it pretty well optimized now, and doing so improved battery life even more, but wow.... slow. The gallery app is the worst of all, even with syncing disabled.. this thing struggles just to cycle through my photos and find the more recent one I took. if it bugs me enough ill use another app.. 4. A smaller issue again.. the camera isnt all that great, and every time it auto "fixes" photos I have to delete and retake it or edit it because it makes them too dark... every time. If it bugs me enough ill get a new app... Its still a nice phone.. I know it isnt going to hold up and am glad I am grandfathered into the no deductible accidental plan at Best Buy to repair my phone. I am sure an iPhone would have been a more durable longer lasting product, but I just cant deal with the closed un-personalized look and feel of the simple operating system. I've had 2 iphones in the past and can never use them more than a few months before going back to android. Would I recommend it? Nope.. Samsung has acknowledged slow sales on this phone because it was so similar to the GSIII with the same weak screen and my guess is a new one will pop up shortly with some improvements. So wait it out, I only did because I wanted the older style warranty Best Buy was phasing out.

I love this phone it just does it all. I just returned my HTC One and went and bought this marvel of a phone. HTC and Apple beware this year Samsung will own you with this phone. :-)

I have been an android user for the past 6 years and this phone made me switch to the iPhone. The build of this phone is okay at best. The plastic creaks, the hyperglaze on the plastic easily picks up fingerprints and scuffs, and the bezel around the outside chips with the slightest of touches. Some people love it while some hate it. I was neutral about it so I decided to get this phone. The main part of this phone that I enjoyed was the screen. This AMOLED 1080p can get very bright and very crisp. Lets just say that it is a pleasure to watch or read something on this screen. Unfortunately, that's about where my good experiences end. I think that touchwiz ruins this phone. The software doesn't lag, only if you remember to always clear your recent apps. If you keep them open, over a short amount of time, you'll notice lag develop. The recent update to Android 4.3 also ruined the battery life. For no apparent reason, even if you have all of your apps closed, the phone just drains the battery. The battery stats show the drain coming from Android OS. It's incredibly frustrating because I uninstalled everything I could and disabled every "gimmicky" feature that comes with this phone. The android OS platform has lost my faith and hopes for a brighter future. Every update adds great features while creating new bugs that only take away from the experience. I'm done wasting hours customizing my phone. I'm done trying to contact support to figure out when the next update is due. I'm done trying to find quality apps on the Play Store. I'm done tinkering with setting to find optimal performance. I've moved on to an optimized phone OS known as iOS and I haven't looked back.

Up until now I have never liked smart phone web experiences. This is the best phone I have had so far. the battery life is great, the web browser is smooth and quick. My razr was ok but kind of slow and the battery died to fast, my Iphone 4 was extremely slow but the battery life was great. I would recommend this phone.

WOW. Welcome to the future! This phone is sooooooo customizable. I'm still in shock. Just get one, try it out for yourself. Great for techies, however, there is an easy mode too. I love my 3rd Gen. iPad, it's got a big beautiful screen. Now I love my S4 for all the same reasons. Loads of FREE apps. Expandable memory. Too much to list!

Best phone I have ever purchased. I have been using smartphone since they were introduced. I have used the iPhone, and a different array of android phones. This phone by far is the best phone I have ever used for making calls, texting, browsing the internet (on a phone). It really doesn't get any better than this right now.

This phone is an awesome Android OS phone. It has many user features which are great when using social media and email apps. Overall I am able to call, message, and surf with ease and comfort. The camera works well and is great for point-and-shoot applications. I would recommend this phone to others.

I'm in awe at what Samsung considers a phone today. The WiFi connectivity for pictures, video and voice is astounding. So easy to use, just pick up and you are on the go. With phones like this who needs computers?