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Customer Ratings & Reviews

Model:
SCH-I545ZKAVZW
SKU:
8818481
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Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,251 reviews
  • Rated 3 out of 5 stars

    expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is expensive. Here, let me write a review so I can make you more money. Phone is okay. Had the s3 and upgraded. Lots of bugs. Phone freezes, and I have to pull the battery. Things just aren't that Smith. Camera has cool features. Battery life gets eaten up fast even with Battery saving mode.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid phone with many applications; makes work life much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I l Ike it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't download pictures to the computer for some unknown reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some issues with the camera, great antennae reception, battery so-so

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    gets too hot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very good except it overheats all of the time and gets very hot. It tells me it's cooling off n slowing down. I understand if it's every now n then but it's all the time. My boyfriend has the same brand new phone. We bought them together and his phone does the same thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent craftmanship.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display. Intuitive design. Multi-app feature is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. It lets me do a lot of things and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera and durability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but I wish I had upgraded my iPhone 4 to an iPhone 5.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new Galaxy phone. compact and great screen resolution

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Certainly beats the IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy, just be smart and protect this w a life proof case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone but has its downsides just like any other phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone with more interesting features than the iphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a razr before and this phone phone is a big improvement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    some flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first smart phone still getting use to it loving it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with clarity and only paid .01 for the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my Razor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I have enjoyed my new Samsung that replaced my Razor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great new phone lots of feautures keypad good good design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far this phone is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't even really looked at eveyrthing yet, but loving it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad thing I have to say is there is no autocorrect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate the Galaxy 4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I have to watch tons of videos to understand how to use my new phone. Not remotely intuitive, unlike my former iPhone. I wanted the larger Galaxy in part because I wanted the typing to be easier with a bigger keyboard but in fact it's way worse than my iPhone. I can't type one word on it without a typo, which is why, I'm guessing that there are 3 choices for the right word that pop up at the bottom of the screen. Samsung knows how bad the keypad is! Sometimes I can touch the screen -- a button or an arrow -- and nothing happens. I can press it repeatedly and get no reaction from the phone. Other times, if my finger even hovers over something, the phone reacts as if I've pressed it when I haven't. So it's always suddenly flying off to some other app or whatnot, some place I didn't want to go. The side "off" button is in the worst location possible and I'm constantly accidentally turning the phone off. It drives me crazy. Also, it is ridiculous the amount of things Samsung has installed automatically -- apps and stuff -- that I don't want but are hogging all my memory. I have 1/2 the number of apps, music, and podcasts on my Galaxy that I had on my iPhone (which had the same amount of memory), and I am constantly getting messages on my phone that I"m out of space and basic functions aren't going to function properly. Why is there a factory-installed NFL app on my phone that I didn't ask for taking up space? There are a ton of things automatically installed that I can't get rid of that I don't want. I've had the phone a month. It's totally ridiculous that I'm getting messages that I'm out of space. This angers me off no end. Who cares if I can take amazing pictures and do all kinds of things with the great camera if I don't actually have the space on my phone to take more than a few pix?! I had about 100+ photos on my iPhone in the gallery that I just always had there -- of family and friends -- and then I could still take dozens and dozens of photos on top of that just in daily life. Also, the Galaxy seems to be tapping into my Picassa accounts when I never gave it permission to do so and I don't want it to. I can't figure out how to make it stop. There are lots of these little things that it does automatically that I didn't give it permission for and I can't figure out how to stop. I assume there is a video somewhere showing me how, but who has time to watch videos all day just to understand what is going on on your phone. Do not even get me started on the battery life -- or complete lack thereof!!!! I can't even tell you how much I hate this phone and how angry I am that I am stuck with it for the next two years. Everything I do on it is convoluted, not possible because I don't have enough memory, takes 3 times more steps than it took on the iPhone, etc. Hate. Hate. Hate!

    No, I would not recommend this to a friend