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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 2986 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S 5 4G LTE Cell Phone's excellent camera quality, long battery life, and ease of use. Many also appreciate the large screen size and the phone's additional features. Positive feedback also includes its water resistance and design. A small number of users expressed concern about the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 2,986 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone, still kicking 18 months later

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works well 18 months after purchase and several Verizon OTA updates later.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice picture, voice quality lacking!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is much better than my previous smartphone, can usually get 2 days although I work as an engineer CSX, and my phone is off while I'm running trains. The voice quality is deplorable though, im not sure if it is due to mike placement or just the sampling rate they use. Photos are decent, I'm a SLR person so the lack of an optical zoom cripples it for me. Great for just recording things for shopping at the store, ie type of paint, filter needed, etc... Although the screen felt huge at first, it has shrunk in terms of my seeing it as large, if that makes sense. I am not a fan of the small screen to fill things out online, watch movies, or get detailed reading information. I'll stick to my laptops, or iPad air for that. The new note4 seems like it would be better or perhaps the iPhone 6+. It has such a thin brick type format not good for long term conversations in your hand, not so much the weight as the shape digs into you hand, even with a soft case. They definitely need to rethink the format to make it more ergonomic. All in all a good phone in a commodity market filled with good phones and getting better all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for me for my birthday. I loved the color of this S5. A week after I received this phone the S6 came out but I didn't get it because it didon't have expandable storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and great gift!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My siblings and I purchased this phone for our father for Father's Day. It is a great phone and great to see my Dad finally using a smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Awesome, Amazing Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I got this phone. I had an iPhone 4, and I will not be going back to Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. I love Samsungs line of galaxys been through them all. Great phones. There's always room for improvement. And best buy was awesome. They're service was great we were impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More then we expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. So easy to use and has great reception out of the metro area. Able to receive calls and texts in our metal shop. Have had it for a few months and still learn all it can do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone with Great Camera and Video

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not found anything negative about this phone. I like the quality of everything. The camera and video are perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this phone!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to get this phone. I upgraded from the HTC Resound and the Samsung is amazing. Capable of doing so many things and still user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Smartphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera, Great Battery Life, Fast, Removable Battery, Very Thin, Water resistant, Great Features, Amazing Display, Lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone So Far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was up in the air on this phone at first. After finally owning it and getting it set up for me I would not go to another phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sturdy phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very responsive light sturdy glossy (not too shiny though) doesn't look cheap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost throwing my old razr maxx through the wall because of how many issues it had I was finally able to upgrade and picked this phone and so far I am still excited about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jawdropping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even touched this phone and it's still awesome. 100 times better than any Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, Easy to Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has lots of features. Good data signal. Good speaker quality. Fast and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this phone for my mother. It was her first touch screen phone. This is a great starter device for someone who is nou use to touch screen phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Served me well for two years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything I asked it to do, well. Screen and camera were best parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Outstanding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone all around. Pick this thing up... You won't be disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GREAT PHONE, POOR SERVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased phone end of Jan inc "Geek Squad" ins. Charge port cover broke off (as tons of others have) in 3 mo. Best Buy doesn't want to know anything & referred me to Samsung. Won't admit its a junk feature. Must go w/o a phone for ..10 days as u have to send it back!!! R U kidding? Last time 4 Best Buy going with straight talk as soon as I can SERVICE STINKS ON A MINIMAL PROBLEM

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked good for about a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was great for about a year then it started freezing constantly. I was having to reboot the phone 3-4 times a day from it freezing. I would send a text and the keyboard would get stuck up and blocked half of the any screen I brought up, including the main page. I finally paid to get out of the contract because I had to get a new phone

    No, I would not recommend this to a friend