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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 2986 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S 5 4G LTE Cell Phone's excellent camera quality, long battery life, and ease of use. Many also appreciate the large screen size and the phone's additional features. Positive feedback also includes its water resistance and design. A small number of users expressed concern about the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,986 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to navigate, My wife loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so much better than the i-phone. I was very unhappy when my phone crashed after the ios8 update. So, I saw how highly the Samsung Galaxy phone users rated the phone. Very happy with my choic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone, but Best Buy service is awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has enjoyed the phone since receiving it for Christmas, but I am still waiting for the $150 gift card Best Buy advertised with the phone. I purchased the phone on Thanksgiving and it is now January 8th. Their customer service has been rude and have now told me they have no clue when I will get the gift card.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    nice phone & fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone & fast! I like it so far! The phone it's a little larger than my previous phone, but in getting used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been working great! The camera is awesome and is probably my favorite part! Battery life is good and the picture and clarity of the screen is awesome. I have enjoyed this phone very much as I moved from my Droid to the Samsung Galaxy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    so far so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with this phone. I know nothing about technology! I switched from the iPhone and it took some adjustment but I love the speed and camera. I am learning new stuff about it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with even better service. I had an s3 with sprint service before. It is easy to use even for a beginner. It has done everything I have asked it to do so far. I would recommend it for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple fanboy no more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'd had an iPhone 4 since they came out. Not because I liked apple then, but because it's what was on sale at the time. Picked this phone up black Friday and I don't think I'll be going back. Honestly using anyone's iPhone now feels like I'm being patronized and that I have no flexibility in anything I want to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Blue Galaxy S5 for Thanksgiving and I love it! First of all the color is so beautiful, better than just the regular black or white. I also like the chrome details around the edges of the phone. The buttons are sturdy and bottom charging port has an attached cover. The screen has the beautiful saturated colors and the brightness is incredible! I keep my brightness well below 50% and its still decent for inside use. I also get great battery life even when playing games, Pandora, Facebook. I've been using the phone for over a month now and it hasn't died on me yet :) It also charged very quickly. I upgraded from a Droid DNA so the Touchwiz is different but other than that you'll learn everything.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's very easy to use! I love how you can respond to texts on any screen. It also has a great camera on it. The pictures are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with many awesome features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S5 is a great phone to have. I went from an IPhone 4 to this and I am so glad I made the switch. I love how much bigger it is and how easy it is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung stole me from the HTC with this until. It has all the gadgets I craved and more. I never thought I would use a phone to count steps b UT this makes it so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost too sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks and the battery life. My only complaint is that it takes a long time to type a message. This "baby" is so sensitive to the touch, that I am constantly correcting mistakes. I could have spoken the message in 1/10th the time. If only the "keyboard" was less sensitive to touch I would be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER THOUGHT I COULD MASTER THE TECHNOLOGY...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...BUT with help from the Best Buy associate who sold me the phone and my techno-whiz 19-year-old grandson, I was up and running in about 30 minutes. Truly enjoy this marvel of a phone and hope be around enough to upgrade again in a few years. Much more intuitive than I expected. Even am beginning to add apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who loves to create videos and pics for social media. The phone performs very well and we have had no problems with it. I let my teenage daughter choose any phone she wanted. After she had done all the research on all the new phones she chose this one.She is very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Galaxy S5 for 8 months and have loved it. I purchased this one for my wife and we have had several problems with the ear speaker. When an exterior speaker function is hooked up via bluetooth, the ear speaker then won't work. Or if a wired headset is placed into the jack, the ear speaker won't work until the cache is cleared. This has made it less user friendly and was not a problem I ever had with mine. Hoping a recent update fixed it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new Samsung Galaxy S5 LTE I purchased for her as a birthday gift. I was very happy with the customer service and shipping time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great overall camera that gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the samsung galaxy s5 is my second samsung phone and continues to offer great performance and reliability. it gets the job done and allows you to have some fun as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for an android phone, you'll like this one. People are so nuts over apple vs android lately though. I like it. It feels a bit big in the beginning but you adjust quickly. I've had no problems. I'm sure the thing can do way more than I would ever need it to, which is true of most smartphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the galaxy line of phones and this phone does not disappoint. The screen is vibrant, processing is fast, it is intuitive and is packed with customizing options you won't find on an iPhone. The battery charges quickly, the phone is a great size, especially for someone with larger hands. Just buy it!

    I would recommend this to a friend