Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 2986 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S 5 4G LTE Cell Phone's excellent camera quality, long battery life, and ease of use. Many also appreciate the large screen size and the phone's additional features. Positive feedback also includes its water resistance and design. A small number of users expressed concern about the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,986 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera quality, good resolution on screen. Easy to use for my first smart phone! I like the ability to connect to other Samsung products. Easy to use apps and I like that it's not complicated to find everything going on the screen. Favorite part is the large buttons, very easy to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent all around - better than specs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this at the same time as a Droid Turbo. Despite the better specs of the Droid Turbo (mainly, more RAM) I found the S5 to be a slightly more enjoyable product. I actually liked the Samsung additions (eg input keyboard, etc.) I bought the wireless charging back and really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Better than the s3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although i've had a couple issues with this phone (only because of 1 game) - the phone is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this was a worthy upgrade to my S3. The only issue keeping me from giving it a 5 star "Excellent" rating is the strength of the vibrate alerts. The S3 was not ideal, but the S5 does not provide nearly enough of a vigorous vibration to alert me to a call or text while I am on a busy plant floor. In fact, it is weak enough to not notice an alert almost anytime it is on my side. Otherwise, I am very happy with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    This phone is nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has good sound quality and takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great upgrade from Droid Maxx

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a welcome upgrade from my Droid Maxx. It is fast, sleek, and easy to use. I didn't think I'd like the "Best Buy Blue" but it helps the phone stand out from the crowd.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Phone is lots of fun.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Easy-to-use. Much improved from my last phone. Takes great pictures. Love all the features that it has. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    great replacement phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome. The battery life has increased more than half over the other phone. Love Love Love the camera with all the options. I have been using it more than my real camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone but it has flaws

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone very much. It has great features and a crystal clear screen. However it has its drawbacks. I had an S3 prior to this one. I was able to zoom with the camera using the volume keys. It doesn't seem like this one will zoom at all. The glass screen is very fragile. I have a protective case for the phone, but the screen cracked anyway. The S5 has done the same. They need to provide a more durable screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Features.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Wife. She Likes Large Colorful Screen, Quality of Camera and all the things you can do with Photos. As well as Hangouts.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is smarter than I am. I will never go back to an iPhone. I have dropped it so many times and it does not have a single scratch. It is fast and takes beautiful pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time I Phone user. My wife got one a while ago and talked me into this phone and I thank her all the time. I love this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My favorite smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using iPhones for years, this phone is the best phone I have ever used. The battery life is ridiculously good, more storage than an iPhone (with Micro SD), and you can even change the battery if it goes bad (like the good old days). That's all I can say about it. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by a friend. Love features. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Motorola Droid which was over 2 years old. Compared to that phone it is a significant upgrade. The phone does everything well for me, and the battery life is excellent. Under normal use I can usually get two days out of a full charge. I am enjoying the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade over my S3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone and Kitkat. Thank you foxfi for the hotspot, as root is not available. Too many new options, but no complaints, but I may be Samsung bias as I started with the Fascinate, Tab2plus, S3, Note 8 and now S5.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good. but the charges of 180.00 twice was pretty darn ridiculous. Be careful if upgrading at Best Buy make sure you know what all the charges are and when they are coming threw.... Not a happy customer when it came to this point of the whole deal!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, Samsung add to Android os makes for a great user experience. Like the display and most of the Samsung additions. Easy blue tooth great wifi and management of data usages. I'll be enjoying for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera takes excellent pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided not to wait for the S6 and upgraded to the S5 because my old Samsung phone which was purchased back in 2012 is no longer being produced and I got it at a fantastic price courtesy of Best Buy Mobile here in Newport News, VA, love the phone, salesman couldn't have been nicer, one thing I don't like is charger opening is flimsy and at some point I feel it's going to come off but so far no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, takes great pics and it's fast. Claity is also great.

    I would recommend this to a friend