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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 2986 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S 5 4G LTE Cell Phone's excellent camera quality, long battery life, and ease of use. Many also appreciate the large screen size and the phone's additional features. Positive feedback also includes its water resistance and design. A small number of users expressed concern about the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,986 reviews
  • Rated 5 out of 5 stars

    This is the best Samsung smartphone ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is the newer S6. However, it does not have SD card slot, removable battery and most importantly, waterproofing. I absolutely love my S5 and will not consider trading it in for the S6.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    My favorite phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! The picture is larger and brighter than my previous phones. Sound quality is great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! It takes great photos! It works great! I couldn't be happier! My daughter loves it too! She loves playing all of the games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific phone. Camera is amazing. Can change batteries so easily. Crystal clear screen and so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this phone. I like the color, easy-to-use, and pics are great. The best phone for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EASY TO USE TAKES REALLY CLEAR PICTURES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE PHONE ,APPS THAT COME ON PHONE ARE EASY TO USE . ON THIS PHONE YOU HAVE TO GLIDE OVER THE PHONE THE ANSWER BUTTON INSTEAD OF TAPPING IT. AND ON THE SAMSUNG S 5 ..IT HAS A DIFFERENT SIZE FOR THE CHARGER IT IS LARGER .WISHED IT WAS SAME SIZE SO I DIDNT HAVE TO HAVE A DIFFERNT SIZE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising how much I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other phone is a Droid Turbo. It has 3gb of RAM, vs the S5 with 2gb. Yet, I really like the S5 more, esecially with the wireless charging back. Waterproof. IR blaster (tv remote). like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an awesome deal and the customer service was great! I always buy my phones from Best Buy!! The phone is for my son and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system/ fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the new system upgrade which slowed down the phone as a whole, It has great features like the multiscreen, background picture change, one handed operation. It does deserve 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had traded in my droid ultra for this phone. My wife had a S5 and I was comparing battery life and features. I had a chance when redoing a line to get one so I did and I am glad I did. Battery life, ease of use etc all better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from Apple to Android. Had some issues with my new phone thinking it was an Apple, but with some help from a salesmen at Best Buy, my problem was solved. No complaints thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a 1st time smart phone user & this phone is very user friendly. .Have not had any problems so far & I am hoping I don't have any problems. .I wish I would have gotten it much sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my S3, so finally had to upgrade. Samsung continues to make me glad that I left Apple a few years ago. Wonderful phone with a great camera and the screen resolution is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, looks are good size is good like an piece of electronic theres always something a little more you are looking out of it. I'm am nervous about the black screen issue which I was previously unaware of that my wife has experienced. I still think it's because she chose blue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone.its super fast getting on internet,it gets better connection than my Droid.I'm very happy with this phone.Meaghan at best buy was very helpful with all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung's most amazing phone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung galaxy S5 is an amazing phone. It has more features than any other phone on the market and it blows the iPhone out of the water! Speaking of water, this phone is water resistant up to 3 ft/ 30 minutes and that is without a special case. My family has all Samsung phones (Note 3 and another S5) and while on vacation, we just brought one to the beach. When we got back to the hotel, we bumped phones and shared the pictures we wanted. It was that easy!! From the fingerprint lock, to the amazing camera, you cannot go wrong with this phone. The screen is so crystal clear and the colors are vibrant. Love the swype feature and making/receiving calls is easy. Phone quality is amazing also. It hasn't a dropped call and the caller sounds very clear. Great job Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter wanted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know much about the product. My daughter was tired of the I phone and wanted the Samsung S5, It was a dollar and fit her budget. She seems to like it, and I can't get her off it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Great battery, very fast, excellent features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    nice white phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fast easy downloads and updates really good camera and video.the white color and design are sharp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally had to move away from a physical keyboard on a smartphone. Being a former blackberry and then a Droid 4 user I loved the physical qwerty keyboards but they no longer are bringing new phones out with them. I decided to try a bigger physical phone to be able to see it better and to be able to type on the virtual keyboard. I tried the Galaxy Note 3 first but it was just too darn big for carrying and I feared I was going to drop it. I returned it and got the Samsung Galaxy S5. it is fast and functional. It is easy to see and use and I am getting better at typing on the virtual keyboard. I love the phone. It also syncs well with my Bluetooth devices and my car. The Kit Kat version of Android is great, the Samsung overlay is not burdensome, the apps it comes with are good. it is super fast, it can use USB OTG so I can use external USB storage for files.Great Product.

    I would recommend this to a friend