Customer Ratings & Reviews

I've had the pleasure of owning a samsung galaxy s2. I've been using an iphone 5 and 5s these past two years. I decided to switch up to the galaxy s5. I felt like there was a big difference in running programs bewteen this os and the iphone. I love that apples ios runs so smooth. This S5, for being a next gen phone, doesnt run so smooth. The battery life is fantastic and the camera is amazing.

I've had a galaxy before this so I knew what to expect. Takes excellent pics. Great overall phone. It's just a little bigger than I hoped.

Easy to use, fast, great sound. Pretty easy switch from my iPhone.

Upgrading from an S3 to this s5, it was a life saver. I can't believe I waited so long to do it. Well worth every non apple penny spent..

For the most part, I really enjoy the phone. Learning more every day. A little frustrating at times. I either have to go to Best Buy, 25 minutes away, and throw myself on their mercy to explain how to do something or search internet.. The camera gets good shots, very easy to use.

We are very happy with our new Samsung phones. We are especially happy with the excellent service we received from Andy who was so knowledgeable. He helped make the transition seamless for us. We also took advantage of your Samsung crew. I forgot the name if the individual we worked with but he deserves an A+ rating. He showed gave us so many helpful hints and showed us how to take full advantage of our smart phone. Thank you so much for providing this excellent service. We will certainly recommend it to others.

the S5's battery life is awesome compared to my old S3 which i had to charge twice a day.

My son did a lot of checking on the internet to find a smartphone that would not be too difficult for me to learn and I truly think he did a good job.....it was the same choice as your BB clerk picked out for me. My clerk, by the way, was just great.....very patient and explained lots to me.

I knew what I wanted when I went to Best Buy and the sales person helped me through the whole sale and even told me about the in-store samsung assoc. who could show me more things about my new phone. I was really nice to know that I could go back there at any time and get help if I needed it. They also offer classes to use your new phone which I think is very smart with all the daily changing technology

Vivid colors and ease of use makes it awesome! I can't wait to see what the Galaxy 6 brings. I just dont see how this phone can improve further.

It's a good phone and has a seal on it preventing water damage to a certain degree....

After having my Galaxy for a few months it stopped holding a charge. I went back to Best Buy they tried a software fix a new battery but decided it was the phone. I have the Best Buy Geek Squad protection. After contacting them they sent a Best Buy gift card for a replacement phone and a box via Fedx to return the old phone. I went back to Best Buy and purchased the same type phone I had and have had it for close to 2 months with no problems. Thank you Best Buy and the great people at Geek Squad. Carlos

The internet service is a lot faster on my new phone and it takes better pictures than my old phone which was a Samsung Prevail 2

I love this phone!!! I go through phones like no other and when I got this phone I was so happy! No issues with it and haven't complained with somethomg wrong with it. I had the s4 before this and every issue under the sun ended being wrong. I feel like I upgraded 4 phones when I got this

This is a great phone, but it is loaded with bloatware. IMO, it would be nice if there was a smaller version with similar specs.

Bought this phone for camera and video. Excellent pictures and video is great, but audio on video is terrible for concerts. I do like better than Apple IPhone 5s, Which is what I had before.

shes absolutely in love with it . takes amazing photos that blow the iphone out of the water, and its cheaper than the iphone !

I upgraded from an S3 to an S5. The S5 has been pretty easy to adapt to, with few big changes in terms of what I need to do.

Granted I upgraded from the S 3 to the S 5, but this phone is so much improved. The operating system seems to be smoother. Auto-correct is frustrating with its choices, i.e. you spell the word you want and it changes it 'for you'. Becareful when upgrading through BB, though. Was never made aware that I was going to be paying $25.00 more per month on my service plan for a phone that cost me $0.01.

easy to use, great camera, large screen for us old folks