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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1359 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy S 5 Active 4G Cell Phone's camera quality, ease of use, battery life, and screen size. Many appreciate its water resistance and the range of features it offers. However, some users express dissatisfaction with the pre-installed apps and the charging port cover. The phone's positive aspects appear to outweigh the negative for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,359 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    1st smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellant pictures it took time to know how to use it but that could be from being my 1st but it is amazing what it can do

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stay on it all the time never thought I would. I play games all the time. I never hardly even used my phone before I got this one. The picture quality is great and the sound is great too. The battery will last all day even though I stay on it most of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to upgrade from my Gaxay S3... Haven't regretted it one bit (yes, I'm a generation behind; it causes less stress about breaking it! lol) Great phone and a seamless transition at the Best Buy Mobile center in Tacoma, WA thanks to Barry (the main store, not in the mall). The Samsung Smart Switch app really helped get my contacts, music and other files moved over w minimal effort on my part. If you want to save money but still want a new phone, give this one a try!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone overall!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all that I need, period. An amazing phone with a lot of cool features. Highly recommend the galaxy line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. I just wish that I didn't have to replace the SIM card that came from my old phone. The girl who helped me was very polite, but put a new SIM card into the S5 since she couldn't get my HTC One X open. She told me that I would just need to call AT&T and they would activate the new SIM card for me. I wound up going to an AT&T store and they had to activate the SIM card for me and told me that the girl at Best Buy could have just done that step for me.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever had! Love all the things it can do! Perfect size too!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for personal and business use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for personal and business. Also takes amazing pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super-Smart Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lots of options to choose. My Best Buy Associate was very helpful. Great buying experience! Love that there are free classes that I can attend to learn how to use all of the great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a nice device but we ended up returning before activated. Nothing wrong per-se, just personal opinion...couldn't get ourselves to go away from Apple's superior ecosystem. Also didn't understand before purchase that you couldn't use the external memory for apps, rather for storage. For those invested in the Android ecosystem, this appears to be a significant upgrade over the S3 I previously used, but not enough to compel a change from the iPhone for us.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. It has everything wrapped in one fast acting phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome!!! I love the color and the screen size. I had a blackberry and this phone is way better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice phone, takes great pictures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S2 to the S5 and couldn't be happier. Phone fits nicely in my hand and it takes great photos for a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great graphics, and sound the display is slightly larger that the s4 but it's not too large. overall very happy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible phone, I am very happy with it. An improved camera and graphics and great overall quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone for all my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was actually my 4th choice, the first 3 cell phones had batteries that were not able to be changed. this one you can change the battery. I will never again buy a cell phone that I can not replace the battery myself!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Loyal Samsung Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my new phone for about 2 months now. It works well. It's exactly the kind of product I've come to love and expect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone i've ever had!!! Simple to use and just plain fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my old windows phone. Nice camera. Still getting used to it. Could use a little more volume.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    In line with Galaxy Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out with an S3 before jumping up to an S5. Significant improvement on speed in my opinion. Love galaxay products hard to imagine switching.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    The latest and greatest Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same non-intuitive Android operating system; however, the hardware is an excellent leader in smartphone technology. Strong connectivity features, alerts, sounds, and the camera. The camera and it's level of integration into the functionality of the phone coupled with the wealth of apps make this a strong contender for the best smartphone on the market until the next generation phone hits the market.

    I would recommend this to a friend