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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1359 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy S 5 Active 4G Cell Phone's camera quality, ease of use, battery life, and screen size. Many appreciate its water resistance and the range of features it offers. However, some users express dissatisfaction with the pre-installed apps and the charging port cover. The phone's positive aspects appear to outweigh the negative for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,359 reviews
  • Rated 5 out of 5 stars

    Love the new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY previous phone was just that a phone. After being encouraged by both of my children and receiving the Galaxy 5 as a Christmas gift, I am glad that I made the move.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic android phone, yay Samsung!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Samsung Galaxy S II to the Galaxy S 5 and wow, I love this new phone. Samsung Galaxy phones are reliable, well made and easy to use. I am pleased with this purchase and the blue color of the phone is my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Samsung 5S. A couple of my favorite features are the health app and the safety function where you can discreetly send an .SOS message to designated person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phones are great but the sales person lied to me about the next program said it would only cost 2.00 per phone per bill they cost 27.00 per phone so I'm not happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I upgraded to the Galaxy S5 through Best Buy. The phone is great and I only paid a $1.00 for it! This was the 2nd time I got a phone through you all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone since switching from IOS to Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a great phone and I am very pleased with it. I love that I don't have restrictions like the iPhone does.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung S5 is the best phone I have owned. Fast. Great camera. Reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love my samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my samsung galaxy s5 easy to use very ligh water resistant love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Samsung galaxy phones for years. Best Android phone on the market!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    smartphone always are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do many things on it. I switched from the iPhone and I deffinetly like it a lot better. Even though it's a bigger screen than iphone. You can still get the same apps and the Google apps do help and I like the chrome better than safari on iPhone. Still haven't finished exploring through it completely but deffinetly like the sensors so I don't really need to press buttons if I don't want to

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this phone is great. The picture quality is great. The way you can set everything up with the detailed settings is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awesome. Features work great. All around best phone on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features... not too much that's different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone however, it's really not that different from the S5. I know they did some feature updates but 'm still not happy with the problems that I have with syncing emails and was expecting more features for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 1 star off for new update not working well with Comcast. Net email. Don't know who is at fault, but it worked before the update. I now have to use xfinity connect app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S5 is an very good android phone, perhaps the best I've had to date. I have had the iPhone and HTC and this is clearly a technological advancement as well as an improved platform for usability and so far stability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device except power button placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and reliable. Power button is slightly better placed than on its predecessor, however, still awkward when holding the device in landscape orientation

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have the Samsung Galaxy s3, and my contract was up so I was looking for a upgrade. I'm so glade I upgraded to the s5 this phone is faster better looking and has way more improvement s over the later models. I got the best buy electric blue and the color is great. Customer service was great they set me up with everything I need and help with everything. I highly recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phones & antenna!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my phones. Best Buy is a great store & have wonderful employees. I would definitely cme back to purchase my next device or electronic device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GALAXY 5 IS BETTER THAN MY GALAXY 3 HAVEN'T HAD NO PROBLEM LIKE THE GALAXY 3

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy wife happy life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my wife, who was an Iphone user, and she LOVES it. Life is good when the wife is happy and my wife is HAPPY! Thanks Best Buy for helping her pick out this phone.

    I would recommend this to a friend