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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1359 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy S 5 Active 4G Cell Phone's camera quality, ease of use, battery life, and screen size. Many appreciate its water resistance and the range of features it offers. However, some users express dissatisfaction with the pre-installed apps and the charging port cover. The phone's positive aspects appear to outweigh the negative for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,359 reviews
  • Rated 4 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some problem with mic, callers have trouble understanding what I am saying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife simply loves this phone. It is fast, light weight and very easy to find cases for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is that you can't multi task. Much better than the new I Phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't put it away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is packed full of features, and has done everything that I excepted and more. My kids have the iPhone and they like the flow of this phone better then their iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    smooth interface and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S5 is great for those starting out and great update for previous Samsung owners. Packs plenty of power that translates well in speed of the screen and launch of apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the phone...best buy mobile personnel are excellent to wor with...

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, like the size & clarity. Need to adjust setting so it will stay "on" longer after swipping the screen. Like having the numbers on the same keypad as letters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to set up & transfer. Wish I could have had bought in store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    still using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband and I have had these phones just over 2 years now and love them they have everything we need and more the camera is very nice for a phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great graphics. Can now read emails with out any problem. Apps screen is now easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a S3 previously and this was a nice upgrade. The only problem was with AT&T. I havery their new family shared where each line was $15 a line. Once I upgraded my phone my line went up to $40 a month. AT&T never said anything about this when I changed my plan. I haven't seen anything about it on their commercials either. There also is a $40 upgrade fee.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    wow...awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has it all..and is fast, durable and looks stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S5 is awesome, I have no trouble with using the phone. The apps that is pre-installed are pretty cool along with the galaxy app store has some good apps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, doesn't drop calls and battery life is good. It charges in 20 mins to 100%. It is alittle large, use to have an iphone. Would purchase this phone again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone with clean features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Like the back finish of the phone. Easy to navigate and get around. Like the Contacts views and logs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Improved over the S4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this version. Phone has minimal glitches and if set up properly uses less data. I think of myself as a power user and this phone reacts quickly. Otherwise, less time waiting for it to process or get data. Glad I made the switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home screen button is very sensitive, would like phone better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones ever. I was looking at this or the LG GA but decided why jump from Samsung now especially with a phone that has so many great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Switched from IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge decision for me. I was a faithful IPHONE User since the 3. I switched to the S5 due to the storage capacity. I love the fact you can save whatever you want to the SD Card. I like the Polaris Software which allows you to work with documents. So far I am very happy with the phone Battery life is not as good as the IPHONE 5 I traded in. In my opinion, Best Buy is the best place to get a new phone. Their trade in policy is great. I walked out with my new phone, a case and some money left over on a gift card.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great Screen Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from an HTC ONE to Galaxy S5, like the bigger screen..Easy to use once you get familiar with phone options. Battery life is too short, find that I have to re-charge before the day is over even when not using phone much.

    I would recommend this to a friend