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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1359 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy S 5 Active 4G Cell Phone's camera quality, ease of use, battery life, and screen size. Many appreciate its water resistance and the range of features it offers. However, some users express dissatisfaction with the pre-installed apps and the charging port cover. The phone's positive aspects appear to outweigh the negative for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,359 reviews
  • Rated 2 out of 5 stars

    Want an easy phone get an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Apple guy and thought I'd try an Android. Galaxy S5 is complicated and I spend hours searching online to set this phone up the way I liked it. Then I realized if this phone ever failed I'd have to do it all over again. Couple things that really sealed the deal with me returning the Galaxy after a week was the vibrate feature was so week I never felt it and the lack of control of individual apps having access to my location. The iPhone vibrate feature is much better and iPhone allows the control of apps accessing location. Very happy I returned the Galaxy and got an iPhone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the iphone to the galaxy s 5. Took a couple weeks to adjust but so far it's a good phone. And the battery life is 200 times better than iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Still learning after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this phone - upgraded from Note III. I like it a lot, easy to hold in my hand - complex and still learning. Wish it had a thorough how to manual.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got this to replace her old Samsung Galaxy Express. So far, so good. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best phone on the market by far the screen and water resistance alone are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my Galaxy 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy 5, I upgraded from the 3 and its Great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like better than a I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use not complicated to use easy to understand the settings and great features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    samsung, S 5 active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone easy to use transfers easy from iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    nice phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big acreen! It was east to which from an iPhone to the galaxy 5s...I would recommend it to anyone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had apple phones for 6-7 years now and switching to a Samsung S5 android took some getting use to. But now that I'm more familiar with it I really like this phone. It has lots of great features and the predictive text is a lot smarter ha. And the remote control app is my favorite. Never have to look for the remote control again. "Cuz my kids always loose it" . Well I hope this helps your decision making!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone; it was an upgrade from the III. Great new features, and it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best in Cell Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I want or need and much more. It has a top notch display and easily allows web browsing and specific use. what makes it even more valuable is the ability to learn more and do more because of the built in possibilities. You can expand you productivity by learning more about it is possible with the S5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good - beware of external sdcard issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time android user. i knew right away i wanted to add a 64GB micro sdcard for music storage. it was not easy. the card needs to be reformatted by the phone, then create a folder called music. if you try to move large batches of mp3s at once they will corrupt. you need to move album by album, and if the phone is fully charged and warning you to unplug the usb cable, anyfile transfers will corrupt or fail. once you are done, you are good to go and then as you accrue more albums you can add them very simply. i believe this is a hardware issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone Bad Rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone, Husband wantred the new and improved. Rep told us wrong info so bill is all messed up.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great phone many usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the phone for personal and business. It fast and easy. It's my new best friend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgraded features and the camera takes awesome pictures! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features especially camera. Large screen makes reading messages easy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. I like most about it that it is easy to use. And has a big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love my Samsung Galaxy S5, great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S5 has great features and offers a camera that is good at close ups and distance with good photo editing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used to love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone started out great but had many issues with the Samsung not keeping pictures and spontaneously deleting them. Lost all my sons pictures and they were all I had l.

    No, I would not recommend this to a friend