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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 1743 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy S 5 Active 4G Cell Phone's camera quality, ease of use, battery life, and screen size. Many appreciate its water resistance and the range of features it offers. However, some users express dissatisfaction with the pre-installed apps and the charging port cover. The phone's positive aspects appear to outweigh the negative for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,743 reviews
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my phone i hope the next 2 years goes well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good experience would definitly shop at best buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..works great a way more advanced than my old IPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from previous phone and its has a nice fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone......would recommend it for sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new to android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my Droid experience... glad I made the switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understood my needs. Supplied what I needed. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for the next step in Galaxy...S5 is gorgeous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade from GS3 to GS5. Love new camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the phone 3-4 weeks now and it has frozen up on me and while texting the keys will stick every now and again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the phone till it wouldn't update. Got a new one and it did the same thing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love the phone...but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome...I would have rated it 5 stars...but it gets dinged lower for the Best Buy sales team. They told me my bill would only go up $5-$9 a month...when it went up $27 a month. Very unhappy about that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is lightweight for how big it is and when i first got it it was fun to play with however the sound quality is AWFUL, you can barely hear it. Forget taking HDR pics because they come out blurry everytime.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Phone stopped working within days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone within a few days started locking up and would not function at all went to store and phone had to be completely replaced looks like my sd card got comprised during the transition from my first phone to this one and comprised the new phone. Best buy employees were helpful in fixing the issue and now it is working fine after getting a new sd card just be careful with certain apps looks like that is what comprised the card to begin with. Would purchase this phone as long as you do no have to hassle with this issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Many options, a bit of a learning curve.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    probably much better once you become familiar with Android system

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from using iPhones, tried this phone and hated it. Took it right back to bestbuy and got an iPhone 6. S5 seemed real slow also, but screen display was nice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    some upgrades from the s4, overall disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only real improvement over the S4 is the battery life. This phone is less intuitive and harder to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the updates from the Samsung 3 to the Samsung 5 are confusing and hard to figure out. It is having a hard time with updates.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ridiculous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lasted one hour with this phone and promptly returned it. I couldn't even hold it in one hand. I do not understand why it is so big.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My phone died less than 6 months after I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone died less than 6 months after being purchased. The apps are many but they aren't as good as the ones on my Windows phone!

    No, I would not recommend this to a friend