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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1359 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy S 5 Active 4G Cell Phone's camera quality, ease of use, battery life, and screen size. Many appreciate its water resistance and the range of features it offers. However, some users express dissatisfaction with the pre-installed apps and the charging port cover. The phone's positive aspects appear to outweigh the negative for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,359 reviews
  • Rated 5 out of 5 stars

    great first smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated giving up my analog phone for a dumb flip phone (which was a good phone) but my wife convinced me that this old dog could learn new tricks so I got a Samsung S5. I am amazed! The intimidation was difficult to overcome but now I LOVE it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung S5 has it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S5 is truly a "smart" phone. There are so many great features it's hard to pinpoint which ones are special. Battery lasts several days. Display is clear and bright. Camera takes very nice photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone...I'm very happy I picked this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for a good price for this phone. I also studied and researched which phone to buy. Also talked to friends who had this phone and got great reviews. So I purchaed this phone...I've had it now for awhile and I love it! Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more. This is a great phone. And I love the fact that you can get to the battery. I wasn't told with my last phone, a Motorola Atrix that you could not get to the battery. It died in less than a year. I asked the carrier what I was supposed to do---"...ahhhh get a new phone...." :P

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a Motorola Atrix to the Samsung S5 and truly love the new phone. The battery life is great and so is the speed of the phone. There have been no issues with the phone with anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall phone is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like the size of phone, I am still looking around trying to figure out all of the apps on phone. It hasn't been easy to switch from old phone when looking for other apps that were present on the old phone. Overall though the phone is good quality and well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    super phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone has everything you could want and more. I love the beauty mode for self is taking, screen size, ease of use, and that I can see my screen outside in the sunshine and inside well too! Cons: battery life lasts 1 full day with power saver on and background data off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with my Samsung Galaxy S 5. The only difficulty I had and it might have been because I do not consider myself very tech savvy was getting my voice mail set up. Thought it would just transfer from old phone to new, but had to go through assistance to get it done. Now I have Visual Voice Mail which is cool because I can choose which message to listen to and when to listen to it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    High wow factor - nice user interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera quality, love the size. Would be nice to see some improvement in widget graphics, still very blocky and somewhat out of date. No regrets with upgrade. Excited to have the 5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my daughter. She loves it. We got a Lifeproof case though to make sure it stays safe as she can sometimes be a walking hazard...lol.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Wonderful phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Love the size, color, and HD display of this phone. The camera quality is absolutely splendid! I'm lucky I got the S5 for $0 during Black Friday!!! Love it! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Loving my New Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the iPhone to the Samsung Galaxy and I couldn't be more pleased. Great phone, and user friendly. Takes great photos and I can do so much with this phone. I'm beyond pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good smart phone excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone for the price. Easy to use and I love the finger scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great for a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung note before this one. I like the picture quality on this one better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Has the features I need and use every day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new Samsung Galaxy S5. It out performs my old iPhone. The picture is outstanding and it is easier to read my messages and emails. I find it to be very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    going from a flip-phone to a smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have debated about stepping up to a smartphone for a long time. we are happy that we did. everything about the samsung galaxy s5 is great. easy to use. good camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best Galaxy S so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this phone. Have used iPhone, prior Galaxy S and LG G3 phones. In my experience, the S5 is more stable than my prior G3 and on par in terms of performance and usability with my iPhone 5S. I have had no glitches or hiccups - a testament to both a maturing OS and a better optimized Galaxy phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pictures, fantastic battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is the phone the best Galaxy yet, but Best Buy's process was smooth, quick, and filled me in on all issues and options. The conversion from my old phone to the new one was very smooth. Excellent product and service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Proving to be worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about upgrading my wife from her Samsung S 2 to any newer smartphone, but I am glad we got the Samsung Galaxy S 5 because she has yet to break it or ask me any questions. My wife is deaf and has cerebral palsy, so she has to use video and texting as the primary form of communication. She is also prone to dropping things, due to limited grip in her right hand, but this seems to hold up nicely. I am an engineer so she is always asking the "How do I...?" and "What is...?" questions; however, this phone has proven to me that she can figure out these questions for herself due to it's simplicity and general durability.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger size yet small enough to pocket it. Fast! Easy system to move/add apps. Samsung has always made great products.

    I would recommend this to a friend