Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1359 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy S 5 Active 4G Cell Phone's camera quality, ease of use, battery life, and screen size. Many appreciate its water resistance and the range of features it offers. However, some users express dissatisfaction with the pre-installed apps and the charging port cover. The phone's positive aspects appear to outweigh the negative for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,359 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to s5 from the s3. Has a lot of great features and the camera is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbye Apple!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would give up my iPhone, but my need for more storage forced do me to look at Samsung. I could not be happier with my Galaxy s5!! They are years ahead of Apple. I will never give up my Samsung, great phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. I can pretty much do anything and everything with it. It's easy to navigate and understand. I highly recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my upgrade, the Galaxy S5 is doing so much better than my previous Galaxy. I really like the fingerprint scanner and the fact that the phone is dust and water resistant. Like the upgraded recharging with the enhanced cable, as well as normal charging with existing car chargers, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Awesome phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It has some cool tools. Also the camera takes great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy5s replaced my galaxy4s, not because of anything wrong, but because I have had such great experience with their phones, I just had to get the latest one. I love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my galaxy s5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a phone/camera/coupon locator/sms/skype/game-playing machine - its everything you need out of an android and I know I haven't begun to scratch the surface of uses for it. It's been rock-solid (even though presence of kids made me get an otterbox - cheap insurance)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, a great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I upgraded from a GS3, and this is a wonderful upgrade to that. Love all the extra features like toolbox, kids mode, waterproof, quick connect, etc. The left quick key pulling up your recent apps instead of a menu is something you have to get used to, but I dig it now!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Phone Ever!!!!!!!!!!!!!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is extremely well made. What can I say it's almost perfect. The battery life could be a little longer though. It has almost replaced my laptop. I couldn't live with out it. It has replaced both my camera and my MP3 player. I'm so glad I bought it instead of an i phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    awful phone/experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nothing but problems from the start. The phone would just freeze up while I was browsing. Then it froze and restarted itself. I took it to the store and they said it never got updated to the latest software (even though on multiple occasions it downloaded and installed new software). I figured that could easily be the problem, but it just started freezing about a day later. Then the home button started sticking down and not working correctly. I wanted to just return the phone and get something else, but of course it was past the 14 day return period and they wouldn't do anything for me even though they sold me a messed up phone. And then to top it off a week later the screen cracks and stops working, even though I have an otter box and it was just sitting in my pocket. I've had an s2 for 3 years (the last year I took it out of the otter box) and it still works fine and has never broken( I drop it all the time). The s5 is a poorly, cheaply made phone. Ill never buy another Samsung product or shop at Best Buy ever again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. But the best buy insurance is not. My screen cracked and apparently you have to pay an additional 150. Even though the plan covers it. Then you have to buy another plan because bringing it in voids the plan. So 450. Just to get it right. Don't drop it! !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love galaxy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my boyfriend had the iPhone and I talked him into getting the galaxy because that's all ive ever had. hes absolutely happy with it and its been an awesome phone so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This s5 is an upgrade from our s3. The transition was easy, it runs smoother and the graphics are better. My son loves the color options

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Nice phone but I miss my Iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was talked in to purchasing this phone instead of an IPhone. I miss my IPhone now. The camera is great but this phone is so big in my hand that it's hard to maneuver. I am still not receiving all of my text messages from Iphone users even though I have called Apples and they reset something. etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    slide doesnt always work well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes when answering it doesnt like yo slide the first time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice phone and great camera.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the ins and outs of using the features of this phone, but so far have been very happy with it. The only bad thing is that, even using power saving feature, the charge does seem to go down pretty quickly. They could improve on that. Otherwise, it is a great phone. If it weren't for the charge going down quickly, I would have rated the phone a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone and an iPhone 5s I would recommend the iphone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone, but a little quirky. If you don't swipe the screen within 2-3 seconds of activating the screen, it goes black on you again. No paper manual (I like the old fashioned way of reading as apposed to on screen.) Processor is a little slow with reactions, even with nothing running. Best feature is it's waterproof to 3 ft for 30 seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone for a change to an android

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great features like a vivid/ clear screen quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use for a new comer to smart phones.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I took the leap and got the phone. I was a Blackberry person for many years prior to getting this phone. Just proves that change is good sometimes.

    I would recommend this to a friend