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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1359 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy S 5 Active 4G Cell Phone's camera quality, ease of use, battery life, and screen size. Many appreciate its water resistance and the range of features it offers. However, some users express dissatisfaction with the pre-installed apps and the charging port cover. The phone's positive aspects appear to outweigh the negative for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,359 reviews
  • Rated 5 out of 5 stars

    wow WHAT AN UPGRADE !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just gone from the stone age, to the Jet age ,I have had a tracfone for 8 years, this phone is amazing. And at 63 yrs Old, it teachs this old dog new tricks every day. I am so glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got more than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at the quality and performance. I love the texting by voice. It really has replaced my computer when I am on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like camera and clarity of pics etc nnnnnnnnnnnnnnnnnnnnnnnnnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the initial issues when I ordered it and not being able to hetbit in the store when I received the product I love it. This is my second smart phone (first was blackberry). This phone is morebuswr friendly to many apps and I am glad to own it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always use Droid, and this phone has been the best of any I have owned. Great phone and would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the large screen and display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at Best Buy and they were the best in helping me switch over phones. They had a Samsung representative there when I bought phone, she was very helpful and Samsung offers classes during the week at the store to continue helping me when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and multilanguage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because I can text message all over the world especially from Italy. I can speak in italian and it types in Italian when I switch the English language to Italian. Also, the icons are easy to understand what they are and mean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got phone during black Friday sales. However, the $1 phone cost me around $100 (my fault) by paying $40 upgrade fee, mini sd card, otterbox and screen protector. Some basic features were different from my old HTC. Took a while to get most info off web. Also, Best Buy had Samsung rep on site(Ashley) and she was very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but too big for my taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S5 is a great phone with great features, but this one borders on being too big. In my opinion it's a bit unwieldy and perhaps due to large screen the battery runs down fast. My battery lasts about 8-10 hours of moderate to heavy use,.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size and effectiveness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone, but sometimes when click the sleep button it won't turn back on for 15 minutes. And it happens often throughout the day and so I took the phone to Geek Squad and they said they have to actually see it happen which is very difficult because I don't live near any Best Buy. Terrible customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Fast processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone to have for its processor speed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This it's s really good phone with a great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sanmsung galaxy 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone that I have ever had....LOVE IT!!! But you will need to figure out how to set the alert tones...I was getting beeps with every e-mail...goggle it if you can't figure it out...really pleased with the choice I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great I bought it for my girlfriend and she is excited and loves it. The picture quality is great and being able to adjust the pictures it's easy to maneuver we are iPhone users and will go back to it but it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S5, is that choice for the understanding of what you need. AT&T 4G speed and for sure that you have a fast quality device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does everything a smartphone should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a smartphone that does everything it should do without blowing my mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone and have not regretted the decision. I love the phone and it is quite sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is an awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought would be transferring everything from my iphone to the Galaxy would be more difficult than it was. I would to recommend this phone to anybody in a heartbeat!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a galaxy s3. Decided to upgrade. Not much difference between the two. One app I absolutely hate is the drive mode. I don't text and drive,but every time I drive I have to disable the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moving from iOS to Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used iOS for a long period of time (iPhone, 3, 4S, 5S) and wanted to experience Android. I picked Samsung S5 and so far I am OK. The processing speed is better than iPhone. Also , Google recognize my accent better than Siri. You can set it up to your own convenience but iPhone much more simpler.

    I would recommend this to a friend