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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1359 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy S 5 Active 4G Cell Phone's camera quality, ease of use, battery life, and screen size. Many appreciate its water resistance and the range of features it offers. However, some users express dissatisfaction with the pre-installed apps and the charging port cover. The phone's positive aspects appear to outweigh the negative for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,359 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great I went from a Samsung S4 to the 5 and it is amazing. I have always been a supporter of the Samsung products everything I own and purchase is Samsung.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simplicity of the phone was "sold" to me by an employee. After being an iPhone user for the past 5 years, I still cannot navigate through contacts and understand how they work. If I could, I would return the product in a heartbeat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an HTC M8, the Galaxy 5 is for my dad. he absolutely loves the phone. Its hardware is awesome, details about it are all great! I love messing around with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone and useful accessibility options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung galaxy 5 is a great upgrade from my 3 that i previously owned. light weight. CON: the battery/phone will overheat and disable certain apps i.e camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son for his birthday. He loved the phone and had no trouble transferring from an Apple phone to this one. He prefers this one after use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pricey but nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a galaxy s3 that wouldn't stay charged. I like the Samsung products, so naturally I picked the s 5. Happy with the product, not so thrilled about the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone once i got it activated which was an act of god. It was for my son and it is taking him a while to get used to since he switched from and iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Transition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Staff at Best Buy transferred not only my contacts but my calendar and photos from my old Windows phone. The is great with a lot more app's available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video quality

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the overall of the phone. With the double screen and a few other options like controlling my TV, Cable Box and Alarm System at Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous and fun to use. And the tech assistant did a great job of setting it up for me even though I was the very last one to go thru on Black Friday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone 5 to the Galaxy, and some things are better. My only complaints are, attachments to email's don't load right away, and you have to link contacts to the Bluetooth device to make hands free devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a different zagg on my last phone and thought it was just fine, but this one is much better...it ferls like it's not even there, and is smooooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung phones and this one in these best. This one has all the extras and even comes with a set of ear buds. And the charging is super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG IS SO MUCH BETTER THAN APPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely beats the Iphone 6 on almost all counts, dont buy that apple garbage, totally worth the price, cant wait til the Gear S and SGS6 come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This s5 is an upgrade from our s3. The transition was easy, it runs smoother and the graphics are better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Samsung mobile owner and love the phone. Great features and functionality! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung galaxy is a great phone choice I not only have phone but also have galaxy tablet great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and Best buy at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and product reached on time. Also, this is one of the good Samsung phones. Only low is battery life; as expected, though !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would shop at Best Buy again. It's a wonderful place to shop. Whatever you want, they got it on their shelf or will offer to get it in for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Far easier to use than iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason we bought this was for the extra memory and the ease to move files around. No more "syncing". The folks at Best Buy were great helping us get through some initial setup (like setting up the language).

    I would recommend this to a friend