Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SPHG900WTS
SKU:
4809006
Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 851 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S 5's camera quality, battery life, screen size, and ease of use. Many also appreciate its features and waterproof capabilities. However, some users find the charging port cover difficult to access. Overall, positive feedback outweighs negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 851 reviews
  • Rated 5 out of 5 stars

    Love my S5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just as I expected to be after having an S3 and S4 it holds up to expectations. I am rough on phones and love the fact that the back is plastic so that it will not crack like glass or dent like metal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone - many useful apps - easy to set up and use. Good quality pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I'm glad I made the purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to use, can do lots more than my previous phone, takes great photos, the store clerk was fabulous to work with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not looking for a phone but based on everything I read and the great deal being offered by Best Buy I couldn't resist. I will admit, there has been some problems, but the staff at Best Buy/Samsung have quickly resolved them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    it's an amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love every feature this phone has. It has a great camera its light weight and water resistant what more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. From the camera to the speed and Best of all it's Water Proof!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very good with my technical skills but I was able to pick up on my Samsung S very good the employee that sold me the phone was very patient with me and he made me feel so comfortable by the time I left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick Study

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been very self explanatory when it comes to operating. Many of the options to make changes are readily available under the window that is open utilizing the toolbar (3 dots). The only issue was when charging phone it remained open. It never locked according to my set time for lockout. It was resolved quickly when I went to a Samsung rep at Best Buy, who knew how to resolve. Overall, LOVE IT!!! 4 other family members decided to go with this Galaxy 5 after I purchased it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone with good battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an HTC and loved it but all the new features on the Samsung are wonderful. The battery life is much better and Best Buy made transferring my service and all data very easy. It's much easier to share photos too. I love that you can delete part of a message string, as on my HTC I had to delete the entire string. Still learning how to use the phone and find new fun functionality daily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it has a great camera the battery life is great that's a big plus for me and the service is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So fancy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best samsung phone ive had to date. Ive had the Epic, Epic touch, s4 and now this. Its extremely intuitive. The os is kitkat and even more user friendly. The camera is amazing and takes pics in cessation if you just hover over the camera button. Smart remote is cool. But really only works with certain tvs. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love it ..features and everything,,camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone , the camera is amazing, , clear pictures, faster..so far I don't have any problem yet..love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, Sprint beware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought as an upgrade phone this to coincide with my billing cycle end/start date...received shipment after billing cycle cut off but Sprint/Best Buy had it added and charged as of order date. Love the phone and the price, no problems other than billing issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    no users guide

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it a 5 except it did not come with a users guide--you have to go online and download it. Besides that its lived up to the hype. VERY long battery life. Great reception. Love the fitness app. But I really like that my numbers are on the keyboard with the alphabet. Switching back and forth was a pain on my S2 and now I don't have to. Still figuring out what all it can do--like control my electronics when I cant find the remote. Would definitely recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love the Samsung Galaxy 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you want in a smart phone.. great camera, speed, phone size, and extras! Love the Gold too!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Excellent smartphone with awesome features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely satisfied with the Galaxy S5 for my teenager! He loves the camera and the look of his new phone! The speed is amazing with Sprint LTE. Kudos Samsung!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Brilliant in every way!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved my Samsung phones. Each one has been the best one yet and this is no exception. From the fantastic battery life, to the gorgeous display, to all the cool features(like heart rate monitor, finger print security scanner, and the ability to shoot stunning 4 k ultra video), this phone rocks! The only thing I would like to see, although much improved over previous versions, is some built in rockin' speakers. You can't go wrong with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Overall, great phone with better qualities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better batery life and very fast phone. I like the black and white fixture that prolongs the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best phone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I'm still learning all the little tricks, but what I have figured out so far is awesome. My HTC was a little more music friendly, but I'm finding apps to get past the querks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ANDROID PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law and she LOVES it. It is her first smartphone after having flip phones for years. Would recommnend this to anyone looking for an affordable Android phone.

    I would recommend this to a friend