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Customer Ratings & Reviews

Model:
SPHG900WTS
SKU:
4809006
Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 851 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S 5's camera quality, battery life, screen size, and ease of use. Many also appreciate its features and waterproof capabilities. However, some users find the charging port cover difficult to access. Overall, positive feedback outweighs negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-851 of 851 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! I upgraded from the Galaxy S3 and the set up alone of the phone was SO MUCH easier than any other phone I have had. The additional features are just an added bonus. Kudos!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    No issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific phone, no issues with phone. Sg5 is one of the best phones made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger area hard to open

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have the charger just right your phone isn't charging

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I'm in love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone i've ever owned! The best camera ever! You can shoot videos in UHD!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone. Samsung really outdid themselves. the only competition to the iphone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone BROKE and no one wants to stand behind it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $800 phone, $5 part (likely costs $0.05 to make) The “charging port cover flap” broke which apparently I find out is a common issue!!! This is a critical part to keep the phone waterproof. Now Best Buy wants to charge $150 for a replacement phone which isn't even new!!! Sprint would have replaced with a new phone had I gone with their insurance. Neither Samsung nor Sprint has loaner phones to use to send it to Samsung to be fixed even though it is under warranty. It will take up to a month to get back from Samsung. Samsung will not send the part out directly to either Best Buy or myself. So after allot time and effort, I have to order part from Amazon and install it. SO NOT AMUSED WITH BEST BUY OR SAMSUNG!!!!!! I am quite displeased, disappointed, frustrated, annoyed, exasperated and several other words I will not use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with my purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a iPhone 5s to my galaxy s5 and I am very happy. This phone can do everything! Brian helped me understand my wireless needs. Will definitely come back for my upgrade: )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ine of the best phones from the Samsung family. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting edge phone. Easily outperforms every other device on the market and very innovative new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cell phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my cell phone. It works flawlessly all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter. She loves it. Easy to manage.

    I would recommend this to a friend